Virtual Assistant with Jane App Experience

7 days ago

Remote, Canada Luminare Counselling Full time $25,000 - $32,500 per year

Virtual Assistant with Jane Health Platform Experience

Company Overview:We are a dynamic and growing healthcare group practice dedicated to providing high-quality patient care. Our team is seeking a skilled Virtual Assistant with experience in utilizing the Jane Health platform, proficiency in Mailchimp for newsletter distribution, and a strong understanding of group practice operations. Familiarity with communication tools such as Slack and project management platforms like Trello is preferred. If you are organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you

Position: Virtual Assistant Location: Remote

Responsibilities:

Jane Health Platform Expertise:Proficient use of the Jane Health platform for appointment scheduling, direct billing, and general administrative tasks.

Ability to navigate and troubleshoot within the Jane Health system effectively.

Group Practice Support:Assist in managing administrative tasks related to group practice operations.

Coordinate schedules and communication among healthcare professionals within the practice.

Facilitate seamless communication between team members using Jane Health tools.

Appointment Management:Schedule and manage appointments using the Jane Health platform.

Ensure accurate and up-to-date patient information within the system.

Newsletter Distribution:Utilize Mailchimp to create and send newsletters to patients and stakeholders.

Coordinate with marketing and communication teams to ensure timely and relevant content.

Direct Billing through Jane:Handle direct billing processes through the Jane Health platform.

Ensure accurate and timely submission of billing information.

Communication and Collaboration:Utilize Slack for efficient team communication.

Work with Trello for project management and task organization.

Documentation and Record Keeping:Maintain organized and detailed records of patient interactions, administrative tasks, and billing transactions.

Assist in maintaining compliance with relevant healthcare regulations.

Qualifications:

  • Previous experience as a Virtual Assistant in a healthcare setting.
  • Proven expertise in using the Jane Health platform.
  • Familiarity with group practice operations.
  • Experience with Mailchimp for newsletter distribution.
  • Preferred familiarity with communication tools like Slack and project management platforms like Trello.
  • Strong organizational and multitasking skills.
  • Attention to detail and accuracy.
  • Effective communication and interpersonal skills.
  • Ability to work independently in a remote setting.

How to Apply:Please submit your resume, a cover letter highlighting your relevant experience, and any references to [your email address]. In your cover letter, specifically address your experience with the Jane Health platform, Mailchimp, Slack, Trello, and how these tools have contributed to the efficiency of healthcare operations.

Application Deadline: November 20th

Note: Applications will be reviewed on a rolling basis.

Luminare Counselling

We are an equal opportunity employer and encourage candidates from all backgrounds to apply.

Job Type: Freelance

Pay: $25.00-$35.00 per hour

Benefits:

  • Work from home

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Front desk: 1 year (preferred)
  • Administrative : 2 years (preferred)

Work Location: Remote

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