Senior Account Manager

About Achievers Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empower employees across 190 countries. Visit us at to learn more and check out our platform in action. Join our team of A-players who bring passion to our purpose and believe that meaningful change creates extraordinary outcomes — together, we'll inspire recognition everywhere and achieve results that matter
Our commitment to you: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights
The opportunity:
A Senior Account Manager at Achievers is a strategic, high-impact sales leader who drives customer value and account growth. In this role you'll partner closely with Customer Success Managers to craft winning account strategies and guide the entire sales process from renewals to expansions to introducing customers to new products they'll love
As a Senior Account Manager, you'll build bold prospecting plans, deliver compelling executive presentations, and steer complex negotiations with confidence. You'll also uncover and cultivate new stakeholder relationships across your accounts, converting opportunity into measurable results
If you're energized by growth, motivated by relationships, and driven to elevate every customer conversation, this is where you'll make your mark. Who will love this job? A hunter A strategist A mediator A collaborator A solutions-oriented problem solver Responsibilities Manage complex, concurrent sales cycles from start to finish with a track record of successful revenue attainment Partner with Customer Success Managers to identify and develop strategic account plans that map out expansion and other upsell opportunities Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives Position yourself as a strategic partner to key stakeholders and manage key accounts with the Customer Success Manager Identify and mitigate churn risk and partner with the CSM to support the customer Create and present pricing presentations for renewals, upsells and cross sells Manage deal negotiations with the customer and coordinate internal approvals Qualifications: Have 8 years experience in business application sales, preferably within an enterprise SaaS environment Have a consistent track record of exceeding your quota and revenue goals Experience using tools like Sales Navigator, Discover Org, Outreach, Salesforce, and others Are a hunter with a passion for finding new opportunities Have excellent verbal and written communication skills Can partner with others in a selling environment Have demonstrated experience and comfort selling to the C-suite and procurement Can build long standing relationships across the business to nurture complex sales cycles Are a self-starter who thrives in an ever-changing environment Have a bachelor's degree Why you'll love working at Achievers: We are passionate about disruptive technology that's rooted in science, research and data We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture We foster an environment of connection, security, and community. You'll feel at home, without reservation We believe in moving quickly, failing fast, and adapting to change We enjoy coming to work every day because we believe in our product and love our culture We're committed to achieving excellence in everything we do
Benefits & Perks for permanent full time employees: Competitive Pay Parental Leave Top-up Health Benefits and Life Insurance Coverage Upon Your First Day RRSP Matching Flexible Vacation Employee and Family Assistance Program Full access to the LinkedIn Learning Library Internal Mentorship Program Employee-Led Employee Resource Groups A beautiful office space located in Liberty Village, Toronto Participation in our Points-based Employee Recognition Program Opportunities for professional development and career growth Our work environment: Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication
Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard
Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates from all backgrounds and experiences to apply to join our A-Player family
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

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