Senior Account Manager

You are a Senior Account Manager – Health PR.

Looking to take on a new role in a thriving Health PR practice? We're looking for an experienced, motivated and knowledgeable Senior Account Manager to join our Health PR team. As a Senior Account Manager, you will be responsible for supporting our healthcare and pharmaceutical accounts with a focus on media (earned and paid) and influencer relations, content development, social media channel management, research, and analysis, issues management and stakeholder engagement. We're looking for a team player who is committed to results and supporting Canada's highly regulated healthcare system.

What we're looking for: You've got a degree in PR or communications, with 3-5 years of experience in an agency or corporate communications setting, ideally within the health industry. You have a passion for health communications, brand awareness and disease understanding, are experienced with working media and influencers, and approach challenges with a solutions-oriented approach to make an impact. You can engage with clients and develop appropriate health content for a broad audience, as well as support new business development. Plus, you can handle deadlines like a pro, prioritize with ease, and junior mentorship. With our dedication and support, you will continue to advance your writing, presentation, critical thinking, and problem-solving skills, as well as demonstrate a keen attention to detail, project management, and leadership abilities.

What are your responsibilities?

As a Senior Account Manager, you will support client programs, which may include:

• Earned media
• Content development
• Influencer/creator relations planning, execution and reporting
• Campaign planning and activation
• Media analysis and reporting
• Research and analysis
• Supporting issues management
• Project critical path management
• Client communications and meetings

You will also support the team, including:

• Collaborating effectively with colleagues
• Supporting senior staff and managing client communications when needed
• Mentoring and coaching junior colleagues
• Participating in team and company meetings and events
• Presenting to internal and external audiences
• New business research and reporting
• Participating in ongoing learning and development opportunities

What type of person should I be?

• Public Relations or relevant, bachelor's degree or associate post-graduate certificate
• 3-5 years' experience at agency or corporate communications experience
• Strong understanding of the media and influencer landscape
• Demonstrable experience delivering earned media results and creating effective sponsored media content

• Solid understanding of, and ideally experience with, key issues related to Canada's healthcare sector and related regulatory landscape is an asset

• Strong written skills and can communicate clearly and concisely via email, Teams or other communication channels

Additional Considerations:

• Understanding of Health Canada, PAAB and ASC regulations governing life science industry communications
• Bilingual capabilities in French is an asset

We operate in a fast-paced, agile environment - which means wearing many hats, being able to change direction quickly, and showing an eagerness to learn new technologies as the need arises. The role requires people who can prioritize, multitask, and deliver. We expect people to live our values and role model inclusive behaviours in support of an inclusive workplace where all feel a strong sense of belonging. And, you like to have fun at work.

We are ChangeMakers

ChangeMakers is a leading independent agency specializing in building purpose-driven brands and strategies that make a meaningful impact. With deep roots in brand strategy, creative, marketing, communications, and Indigenous engagement, our team works across Canada and beyond to help organizations grow and thrive in meaningful ways.

An equitable employer

ChangeMakers is committed to advancing equity, diversity, and inclusion in all its forms—a commitment that enriches our company culture, the ideas we generate, and the quality of service we provide our clients. We strongly encourage applications from Indigenous communities, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and other historically marginalized groups.

If you require accommodation during the recruitment process, we will work with you to meet your needs in accordance with human rights and accessibility legislation.

At ChangeMakers, we understand that the ideal candidate may not meet every single requirement listed above. If you have relevant experience and a strong interest in the role, we encourage you to submit your application. We welcome creative thinkers and people who bring diverse lived experiences to our team.