Corporate Travel Agent

7 days ago

Vancouver, British Columbia, Canada Gant Travel Full time $45,000 - $55,000 per year

We're looking for a few great travel agents who embrace technology and aren't afraid of innovation and improvement. We love online bookings We process more online every year – but when the weather is rotten and time is running short, every traveler needs a good travel agent. That's why we're hiring trained travel agents so we can continue to grow 20% each year.

All our agents work from home Our technology allows you to work from home while still being connected to your supervisor, your co-workers, and *hundreds* of client accounts, and we're getting better all the time at making big things feel small and personal.

Sometimes it's a bumpy ride, but we're constantly innovating. We're building tomorrow's agency out of the best agents and technology. You should be a part of it. Send us your resume and let's find out how you can make us even better.

  • Shift may start as early as 8am CST and end as late as 7pm CST.
  • Estimated December 1st start date
  • $45-55k CAD salary

Job Summary

Coordinate the most cost-efficient travel arrangements for team clients, using independent judgment and discretion. Promote and maintain the highest level of customer service in the industry.

Responsibilities and Duties

  • Support the company's values, goals and objectives
  • Help us innovate to improve the customer experience and create a stronger company
  • Efficiently arrange airline, hotel, car, rail, and ground transportation for both domestic and international reservations through multi-channel platform
  • Ensure traveler receives proper travel related services in accordance with company travel policy
  • Assist and educate travelers of passport and visa requirements
  • Assist and educate travelers on Concur navigational support
  • Diplomatically resolve travel-related issues

Qualifications and Skills

  • Consistently demonstrate company values with customers, suppliers, and teammates
  • Excellent oral and written communication skills, problem solving and interpersonal skills
  • Ability to work with and communicate successfully with a variety of personalities
  • Requires great attention to detail and organizational skills
  • Ability to multi-task and follow-through in an efficient, timely manner
  • Commitment to customer service and satisfaction
  • Self-motivator, who achieves results autonomously or via teamwork
  • Solid knowledge of domestic and international geography
  • Basic knowledge of Microsoft office suite
  • Understand our company values, goals and objectives
  • Able to provide basic Concur navigational support
  • Sabre/Amadeus experience must have occurred in the last 5 years.
  • Must have at least 2 years of experience in phone ticketing, exchanges and fare calculations to be considered for the position.
  • Must be able to provide a wired internet connection 15 ft or less from router
  • Work Location:
    Fully Remote

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