Medical Office Assistant

Overview

ACE Health Care is a rapidly expanding multidisciplinary specialist clinic network with locations across the Lower Mainland and our fourth clinic opening in Surrey City Centre, adjacent to Surrey Memorial Hospital. Our Surrey site will host a new Rapid Access Chest Pain Clinic led by a team of interventional cardiologists, designed to provide timely, comprehensive cardiac care in collaboration with internal medicine specialists and allied health professionals.

We are seeking an organized, professional, and compassionate Medical Office Assistant (MOA) to join our growing team. This is an excellent opportunity for an individual who values teamwork, learning, and professional growth within a supportive, positive, and fast-paced clinical environment.

For the right candidate with strong experience, leadership ability, and initiative, this position offers the opportunity to advance into a full-time Clinic Manager role as the new Surrey site grows.

Key Responsibilities

• Working alongside our cardiologists and clinic team, you will play a key role in delivering efficient operations and exceptional patient care:
• Schedule, confirm, and coordinate patient appointments and follow-up visits for four cardiologists.
• Answer patient phone calls, emails, and messages in a timely, courteous, and professional manner.
• Prepare and organize diagnostic test requisitions (ECGs, Holter monitors, stress tests, echocardiograms, and other cardiac testing).
• Coordinate referrals, specialist consultations, and imaging requests.
• Support cardiologists by ensuring that all necessary patient records and test results are available before consultations.
• Perform basic clinical support tasks such as obtaining vital signs, preparing patients for procedures, and maintaining clean, well-stocked exam rooms.
• Maintain accurate patient information and documentation in Accuro EMR, and assist with data entry and billing as required.
• Order and organize medical and office supplies.
• Contribute to maintaining a clean, efficient, and welcoming clinic environment for both patients and staff.
• (For experienced candidates) Assist in supervising daily clinic operations, training new staff, and supporting administrative workflow as the site expands.

Qualifications

• Completion of a Medical Office Assistant (MOA) training program preferred.
• Experience with Electronic Medical Records (EMR); Accuro EMR experience is an asset.
• Previous experience in a cardiology or specialist clinic is an asset.
• Excellent communication and interpersonal skills with a patient-centered approach.
• Strong organizational, multitasking, and problem-solving abilities.
• Professionalism, discretion, and attention to detail in handling confidential information.
• Fluent in English; additional languages are an asset.
• Leadership or supervisory experience in a medical setting is an advantage and may qualify the candidate for an accelerated transition to a Clinic Manager position.

Key Qualities of the Ideal Candidate

We are looking for someone who will thrive in our collaborative, patient-centered environment and who embodies our clinic's values of compassion, teamwork, and professionalism.

• Accountable and dependable in all aspects of work.
• Positive and energetic, contributing to a friendly and supportive atmosphere.
• Team-oriented, respectful, and eager to help colleagues.
• Adaptable and willing to learn, embracing new challenges and technologies.
• Detail-oriented, organized, and self-motivated.
• Proactive and confident, with strong leadership potential and the ability to take initiative.

Hours & Compensation

• This position can be part-time or full-time, depending on the candidate's needs and demonstrated competency.
• Clinic hours: Monday to Friday, 9:00 AM – 5:00 PM (hours may vary with physician schedules).
• Pay: CA $19.00 – $28.00 per hour, based on experience and qualifications.
• Extended health benefits available for eligible employees.

Why Join ACE Health Care?

At ACE Health Care, we believe that exceptional patient care begins with a positive, respectful, and nurturing workplace. Our clinics are known for their supportive and collaborative team culture, where every member's contribution is valued.

• Be part of a rapidly growing medical network with multiple sites and a new state-of-the-art rapid access chest pain clinic.
• Work in a collegial and friendly environment where collaboration and kindness are at the heart of everything we do.
• Enjoy mentorship, training, and continuous learning opportunities to strengthen your skills.
• Experience genuine team support from physicians, nurses, technologists, and medical staff who take pride in working together.
• Grow with us—our expanding network offers long-term stability and advancement opportunities, including the potential to advance into a Clinic Manager role for candidates who demonstrate strong leadership, initiative, and organizational ability.

Who We're Looking For

We are seeking MOAs who are not only skilled and reliable but also motivated to take on more responsibility and grow into leadership roles. The ideal candidate will bring enthusiasm, professionalism, and empathy, and will be excited by the opportunity to build and shape the foundation of a new specialist clinic as part of a respected and expanding medical organization.

If you are a compassionate, detail-oriented, and ambitious Medical Office Assistant who values teamwork and growth—and are eager to advance into a Clinic Manager role—we would love to hear from you.

Job Type: Part-time

Pay: $19.00-$28.00 per hour

Benefits:

• Extended health care

Work Location: In person