Information Technology Technical Support

3 days ago


Montreal, Quebec, Canada Soho Square Solutions Full time $40,000 - $60,000 per year

Hi,

Job opening for IT Technologist, IT Workstation Support

Job title: IT Technologist, IT Workstation Support

Location: Montreal, QC (100% on-site position)

Duration: 06 months

Your Role & Main Responsibilities

Be an active contributor to the employee experience:

· Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.

Be contributor to elevate the IT services:

· May participate in internal/departmental project initiatives which may involve multiple IT/User groups.

· Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.

· Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.

Your Qualifications

· 3-5 years in an IT end user support environment.

· Be motivated by offering great customer experience

· Act as a team player

· Ability to adapt to changes easily

· Be a good communicator in French and English

· Be proactive, independent, and self-driven in handling tasks and responsibilities

Technical skills

· Excellent knowledge and troubleshooting of computer operating systems, office applications, MAC OS, VPN software.

· Strong knowledge and troubleshooting of computer hardware, tablets and related peripherals.



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