Retail Store Manager
1 day ago
The Retail Store Manager is a leadership role responsible for the day-to-day operations, performance, and culture of the store. This position represents both the store and ownership in all facets of the business and plays a critical role in driving operational excellence, team development, and exceptional customer experience.
The ideal candidate is an experienced retail leader who thrives in a fast-paced environment, understands regulated retail, and is passionate about building strong teams and sustainable results.
Key Responsibilities
Store Operations & Performance
- Oversee all daily store operations, ensuring consistency with company SOPs and best practices
- Drive retail productivity, sales performance, and profitability while maintaining high service standards
- Ensure merchandising, pricing, and product displays are accurate, compliant, and up to date
- Maintain full compliance with all federal, provincial, and local cannabis regulations
Leadership & Team Management
- Lead, coach, and manage a team of approximately 5 sales associates / budtenders
- Assign responsibilities and prioritize tasks to ensure smooth store operations
- Foster a positive, respectful, and high-performance team culture
- Motivate and develop staff through coaching, feedback, and ongoing training
- Identify staffing needs, support recruiting, interviewing, onboarding, and training
Training & Development
- Ensure all team members are properly trained on SOPs, compliance requirements, and customer service expectations
- Facilitate ongoing education around cannabis products, responsible sales, and evolving industry trends
Scheduling & Human Resources
- Manage staff scheduling, time sheets, and attendance
- Support HR-related functions including performance management, disciplinary issues, and recommendations on hiring or termination
- Handle employee issues professionally, confidentially, and in a timely manner
Cash & POS Management
- Oversee all cash-handling procedures including opening/closing, deposits, reporting, and reconciliation
- Ensure all cash and transaction processes are followed accurately within the COVA POS system and company SOPs
Compliance & Professional Representation
- Stay informed on cannabis legislation, AGCO requirements, and industry developments
- Represent Purple Tree Cannabis professionally with customers, vendors, and the local community
- Address customer, vendor, and staff concerns with integrity, transparency, and accountability
Qualifications & Requirements
- Minimum 19 years of age
- Must hold or be eligible to obtain a Cannabis Retail Store Manager Licence (AGCO)
- Previous retail management experience (regulated retail experience strongly preferred)
- Strong leadership, communication, and organizational skills
- Ability to work days, evenings, weekends, and holidays
- Comfortable working in a fast-paced, compliance-driven environment
Why Join Purple Tree Cannabis
We are committed to building a culture rooted in trust, accountability, education, and respect. We value leaders who are authentic, open-minded, adaptable, and who take pride in developing people and delivering consistent results.
If you're a motivated retail leader looking to grow with a respected cannabis retailer and take ownership of your store's success, we'd love to hear from you.
Apply today.
Job Type: Full-time
Pay: $24.00-$26.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Store discount
Work Location: In person
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