Chief Operating Officer

BIS Safety Software
is a fast-growing technology company providing leading software for the safety industry. We are looking to add a
Chief Operating Officer (COO)
to our Executive Team - someone who can blend strategic vision with operational excellence to help take BIS to the next level.

**Who we are

Founded in 2006 and proudly headquartered in Sherwood Park, Alberta, BIS has developed a world-class software solution by emphasizing client relationships and continuous innovation. As we expand across North America and beyond, we're looking for an operations leader who knows how to build for scale - without losing what makes us great.

**About the role

This role is about more than keeping the engine running - it's about fine-tuning the systems and structure that will help us scale with purpose. You'll work directly with our CEO and leadership team to
transform bold vision into a focused, achievable roadmap
. You'll own core operational functions, and gradually expand your influence across the organization as we grow.

We're not just looking for a strategist -
we're looking for a builder
. Someone who can roll up their sleeves to develop leaders and architect the systems that power a high-performing, mission-driven organization.
You lead with quiet strength
. You lift others up. You see challenges as opportunities - and you bring out the best in every team you touch.

If you're ready to help lead a growing tech company through its next chapter - while protecting its culture and sharpening its edge - we want to hear from you.

This is an
in-person
role based out of our Sherwood Park, AB office.

In this role, you'll be expected to:

• Partner with the CEO and leadership team to
  co-create company strategy, anticipating market shifts and designing bold yet achievable growth paths
• Translate the company vision into an actionable business strategy
  with clearly defined priorities and milestones
• Lead cross-functional execution on company-wide initiatives - ensuring accountability, alignment, and measurable results
• Build and optimize scalable operational processes, integrating automation and systems to support growth
• Drive operational discipline, ensuring all departments execute within budgets and deliver against goals
• Guide leaders in identifying and prioritizing high-impact OKRs and strategic initiatives that deliver the greatest value
• Establish and monitor company dashboards, KPIs, and reporting frameworks for performance tracking and decision-making
• Identify and implement opportunities for operational efficiency and cost reduction without sacrificing quality
• Support strategic growth initiatives including sales productivity improvements and market expansion
• Design organizational structures for scale, anticipating future needs rather than only current demands
• Coach and develop leaders, embedding performance management systems that elevate productivity and accountability
• Strengthen existing systems and processes to improve performance and adapt quickly to shifting business conditions

You might be the right fit if you:

• Lead with
  quiet strength
• building trust, empowering teams, and inspiring through action, not just words
• Have a proven track record of scaling organizations to
  $100M+
  , ideally in a SaaS or software context
• Exhibit strong operational leadership skills with the ability to design, implement, and optimize systems and processes
• Have experience in operational excellence as well as driving business strategy and shaping growth models
• Can scan market trends, competitive forces, and client needs to inform long-term strategy
• Have the "courage to challenge assumptions", ensuring the best strategic decisions are made for the company's future
• Are a strategic thinker who connects long-term vision to day-to-day execution
• Possess strong business and financial acumen, with a clear understanding of P&L levers and how to use them to drive results
• Excel at fostering alignment, accountability, and performance across diverse teams
• Are experienced in leading organizations through change with clarity, focus, and effective execution
• Are an exceptional communicator with the influence and presence to align stakeholders at all levels
• Have a track record of driving measurable improvements in operational performance, efficiency, and growth
• Are skilled at coaching and developing senior leaders to elevate their departments and deliver results
• Are highly organized, proactive, and adaptable in a fast-paced environment

Bonus points if you:

• Demonstrated success in scaling operations to or beyond $100M in SaaS/software contexts
• Have P&L ownership in high-growth environments
• Possess deep expertise in performance dashboarding, OKR frameworks, or operational automation systems
• Hands-on leadership during growth phases is a strong advantage

What success looks like in this role:

• 3 months:
  You'll deliver a comprehensive operational assessment and roadmap—including organizational structure, gaps, and opportunities
• 6 months:
  Top priorities are gaining traction—with clear plans, milestones, and defined outcomes in motion
• 12 months:
  You'll have delivered visible improvements in operational efficiency, financial discipline, and execution across departments—underpinned by effective dashboards and KPIs

Job ID: #E CCO

**Why join us

At BIS, we pride ourselves in being very entrepreneurial in nature. Our office is an open environment that lends itself to collaboration and organic learning. We integrate new ideas and best practices quickly when they further the development of our software and company. This flexibility is a key part of our culture and a reflection of our insightful and collaborative team.

Another key part of our culture is our purposeful avoidance of titles. We don't use job titles as they don't reflect the value we place on humility. And we lead with our heart, treating all our customers and team members with integrity and compassion.

We are looking for like-minded individuals who are interested in growing with us.

In addition, we also offer the following:

Comprehensive benefits package

Health spending account

Growth opportunities

Flexible working hours

On-the-job training

Work-life balance

Free on-site parking

Team Recognition Points

Social committee

Fun, open and collaborative environment

Be More Than an Employee

BIS is a company where you can not only grow your career but also share in the success you help create.
Our
Employee Stock Ownership Plan (ESOP)
allows you to own a piece of the business and build equity in the company's future.

**We'd love to hear from you

If this describes you, please submit a creative application that is sure to grab our attention.

Visit our Careers Page to learn more.

We sincerely thank all applicants for their interest, however, only applicants selected for interviews will be contacted.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.**