Property Administrator

2 weeks ago

Toronto ON MK B, Canada Bristol Road Labourers' Local 183 Non-Profit Homes Inc. Full time

We are currently seeking a detail-oriented Property Administrator to join our organization. This role is ideal for someone with experience in social housing who thrives in a dynamic environment and is passionate about making a positive impact in the community. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional service to residents, contractors, and stakeholders.

Key Responsibilities

· Serve as the first point of contact for residents, contractors, and visitors, providing reception and customer service in both Spanish and English.

· Perform general office duties including filing, answering phone calls, responding to emails, and maintaining organized records.

· Process Rent-Geared-to-Income (RGI), Tenancy, and Subsidy Agreements accurately and efficiently.

· Manage housing charge payments via cheque and debit, ensuring proper documentation and reconciliation.

· Maintain positive relationships with residents and contractors, addressing inquiries and concerns professionally.

· Prepare resident notices and correspondence as directed by the Property Manager.

· Track and report arrears, over-housed cases, internal transfer requests, and payment plan agreements.

· Assist with accounts payable processing, including entering charges and adjustments into the accounting system for approval.

· Reconcile accounts receivable and ensure accurate data entry into the accounting system.

· Handle resident requests for parking permits and laundry cards.

· Prepare and file legal notices (e.g., N4, N5, N8) in coordination with the paralegal.

· Complete tenancy and subsidy agreements as needed.

Required Skills & Qualifications

· Proficient in data entry and maintaining accurate records.

· Strong administrative and clerical skills.

· Excellent phone etiquette and interpersonal communication.

· Ability to manage tenant relationships with professionalism and empathy.

· Familiarity with physical and electronic filing systems.

· Strong negotiation skills when dealing with vendors, tenants, and contractors.

· Prior experience in property administration or a related field is preferred.

Job Types: Full-time, Part-time, Casual

Pay: $18.00-$20.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Tuition reimbursement
  • Vision care

Experience:

  • property management: 2 years (preferred)

Work Location: In person

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