Plant Office Coordinator

2 weeks ago

Ingersoll, Ontario, Canada Tirecraft Full time $45,000 - $65,000 per year
Plant Office Coordinator
Canadian Treads, Ingersoll, ON

Become a part of a Michelin Retread Technology (MRT) Facility — Drive the Future of Sustainable Fleet Performance

Canadian Treads is a proud Michelin Retread Franchise, producing premium retreaded truck tires that deliver safety, performance, and sustainability for fleets across Ontario. Our team combines precision manufacturing with advanced technology to meet the highest industry standards and keep our customers rolling safely.

We're seeking a Plant Office Coordinator to support the Plant Manager and act as primary office contact for customers to help keep daily operations running efficiently. This role blends administrative, customer service, reporting, and operational support, ideal for someone who's organized, tech-savvy, and eager to learn both the production and system sides of the business.

Responsibilities:
  • Serve as a key support for the Plant Manager, ensuring daily workflows and communication run smoothly.
  • Act as a main office point of contact for customers, handing correspondence, order updates and reporting inquiries with professionalism.
  • Generate and distribute customer and fleet reports (casings, repairs, rejects, scrap, pooled inventory).
  • Contribute to documenting and improving operational procedures to support consistency and efficiency.
  • Understand data flow between POS (Costar) and plant software (BTN) to support accurate and consistent processes.
  • Track order status and WIP flow through systems to prevent delays and improve visibility.
  • Maintain and review customer profiles and CAM specifications, ensuring accuracy and completion (training provided).
  • Support monthly stock counts, inventory ordering, and receipt tracking.
  • Assist with billing and administrative coverage as required.
  • Coordinate production reporting and assist with tracking key metrics to support decision-making.
  • Support purchasing and vendor coordination, including supply orders and invoice reconciliation.
  • Maintain and update standard operating procedures, forms, and internal documentation.
  • Take initiative to identify gaps, recommend process improvements, and streamline office and plant functions.
Qualifications
  • 2+ years of administrative or coordination experience, ideally in a manufacturing or production environment.
  • Strong organizational and multitasking skills with exceptional attention to detail.
  • Proficient in Microsoft Office (Word, Excel, Outlook); comfortable learning new systems.
  • Clear, professional communication skills and a collaborative attitude.
  • Ability to manage competing priorities with minimal supervision.
  • Experience with billing, invoicing, or accounting support is an asset.
Why join Canadian Treads
  • Be part of an established Michelin Retread Franchise known for quality and reliability.
  • Stable hours, competitive wages, and opportunities for long-term growth.
  • Supportive work environment that values initiative, teamwork, and continuous improvement.
  • Play a key role in helping a respected Ontario manufacturer operate efficiently and effectively.
Interested applicants can apply by submitting their resume via this ad. We appreciate all interested applicants, however, only those selected for an interview will be contacted. This position is for a new vacancy.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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