Receptionist

Join the Novus Automotive Family at Clarington Kia

Since opening our doors, Clarington Kia has prioritized exceptional customer service, earning an enviable reputation among our customers. For our team, it's always about putting the customer first and we are dedicated to exceeding expectations and consistently delivering more.

As we continue to grow, we have a fantastic opportunity for a Receptionist to join our team. If you have a passion for the automotive industry and enjoy building strong relationships with customers – we want to hear from you

Meet Novus Automotive: In 2024, we launched a forward-thinking dealership brand that encompasses six dealerships across the Durham Region, including Clarington Kia. We are Novus Automotive, dedicated to reshaping the relationship between dealerships and drivers by crafting seamless experiences that bring peace of mind to the road.

Position Overview:

As a Receptionist at Clarington Kia, you will serve as the primary point of contact for customers, creating a welcoming and positive first impression of the dealership. The individual in this role will play a pivotal role ensuring smooth customer interactions and efficient front desk operations by responding to incoming calls and inquiries, assisting with the vehicle licensing process, booking service appointments, and maintaining accurate records of relevant information.

What You'll Do:

• Provide a warm welcome to all persons entering the sales floor, directing them to the appropriate departments and introducing them to the applicable Salesperson or Service Advisor as needed.
• Answer all incoming phone calls within two rings (30 seconds) in a professional, courteous manner.
• Respond to customer inquiries regarding basic dealership information, such as location, hours of operation, and services offered.
• Accurately take and relay messages to the appropriate individuals.
• Manage the vehicle licensing process. Maintain up-to-date knowledge of licensing requirements and procedures.
• Maintain a log of landed vehicles to be merchandised (photos and video) and reconditioning. Keep available all emergency response information, plans, and telephone numbers.
• Perform additional office duties as required, including mail pickups, assistance with organizing special sales, etc.

What You Bring:

• Previous administrative experience in a dealership setting would be considered an asset.
• Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
• Proven ability to thrive in a fast-paced environment while maintaining attention to detail.
• Familiarity with vehicle licensing procedures would be considered an asset
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Must be proficient in Microsoft Office Suite.
• A proactive attitude, demonstrating strong initiative and enthusiasm in all aspects of the role.

What We Offer:

• Paid time off to support you right from the start Including, 5 paid personal days, 3 weeks of vacation time (with 4 weeks after 5 years, and 5 weeks after 10 years), 2 paid volunteer days, 3 paid bereavement days, and 5 paid new parent leave days.
• Great team environment
• Enrollment in our comprehensive benefit plan from day one
• Career growth opportunities
• Vehicle purchase program
• Tools for success, including ongoing training and management support

We thank you for your interest in employment with Clarington Kia, however, only applicants selected for an interview will be contacted.

Novus Automotive is committed to providing accessible employment practices that are following the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please contact

Job Type: Full-time

Benefits:

• Dental care
• Employee assistance program
• Paid time off
• Vision care

Ability to commute/relocate:

• Bowmanville, ON L1C 5M2: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (preferred)
• vehicle licensing: 1 year (preferred)

Work Location: In person