Receptionist

**Join the Novus Automotive Family at Clarington Hyundai**

At Clarington Hyundai, we are proud to announce that we've been recognized as one of **Automotive News Canada's Best Dealerships to Work For in 2024 and 2025**, and we're hiring

We are in a new state-of-the-art facility and have an immediate opening for a Receptionist who can deliver exceptional experiences to our customers. Renowned as the dealer that makes car shopping fun, we are looking for someone who is passionate about delivering a fun car buying experience and communicating with our customers in non-traditional means. If this sounds like you, we have an exciting opportunity waiting

**Meet Novus Automotive**: In 2024, we launched a forward-thinking dealership brand that encompasses six dealerships across the Durham Region, including Clarington Hyundai. We are Novus Automotive, dedicated to reshaping the relationship between dealerships and drivers by crafting seamless experiences that bring peace of mind to the road.

**Position Overview**:
As a Receptionist at Clarington Hyundai, you will serve as the primary point of contact for customers, creating a welcoming and positive first impression of the dealership. The individual in this role will play a pivotal role ensuring smooth customer interactions and efficient front desk operations by responding to incoming calls and inquiries, managing the vehicle licensing process, and maintaining accurate records of relevant information.

**What You Will Do**:

- Provide a warm welcome to all persons entering the showroom, directing them to the appropriate departments and introducing them to the applicable Salesperson or Service Advisor as needed.
- Answer all incoming phone calls within two rings (30 seconds) in a professional, courteous manner.
- Respond to customer inquiries regarding basic dealership information, such as location, hours of operation, and services offered.
- Accurately take and relay messages to the appropriate individuals.
- Manage the complete process of licensing vehicles. Maintain up-to-date knowledge of licensing requirements and procedures.
- Maintain a log of Service Loan vehicles. Keep available all emergency response information, plans, and telephone numbers.
- Perform additional office duties as required, including mail pickups, assistance with organizing special sales, etc.

**What You Bring**:

- Previous experience working in a dealership setting would be considered an asset.
- Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
- Proven ability to thrive in a fast-paced environment while maintaining attention to detail.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- A proactive attitude, demonstrating strong initiative and enthusiasm in all aspects of the role.

**What We Offer**:

- Paid time off to support you right from the start Including, 5 paid personal days, 3 weeks of vacation time (with 4 weeks after 5 years, and 5 weeks after 10 years), 2 paid volunteer days, 3 paid bereavement days and 5 paid new parent leave days.
- Enrollment in our comprehensive benefit plan from day one
- Career growth opportunities
- Vehicle purchase program
- Tools for success, including ongoing training and management support
- Great team environment

We thank you for your interest in employment with Clarington Hyundai, however, only applicants selected for an interview will be contacted.

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Ability to commute/relocate:

- Bowmanville, ON L1C 5M2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Reception/Administrative: 1 year (preferred)
- Dealership: 1 year (preferred)

Work Location: In person