Speech & Hearing Assistant - Abbotsford Regional Hospital and Cancer Centre

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We currently have exciting opportunities for Casual – Respiratory Therapists I to join our team at Abbotsford Regional Hospital and Cancer Centre located in Abbotsford, B.C. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

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Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

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Reporting to the Manager, Rehabilitation Services and under the general supervision of the Clinical Practice Leader, Speech/Language Pathology, performs a variety of speech and hearing duties, at various sites within Fraser Health, such as administering routine screenings and procedures, assisting Audiologists and the Speech-Language Pathologists with patient treatments, and monitoring and maintaining inventory and equipment. Schedules patient procedures, admits and discharges patient referrals to Speech & Hearing services, and performs clerical duties as required.

1. Prepares patient materials and related material, including communications boards, using graphics software.
2. Monitors the functioning of communication equipment, including Canon Communicator Units, Pocket Talkers, electrolarynges (e.g., Servox), Cooper Rand voice amplifiers, and hearing aids by checking function, replacing batteries, cleaning units, and making arrangements for repairs as required.
3. Administers routine screenings and procedures to patients in follow up to diagnoses and treatment plans established by Audiologists and Speech-Language Pathologists, including hearing screenings, impedance and pure tone testing, otoacoustic emission testing, and the Hearing Handicap Inventory for the Elderly (HHIE). Assists with patient treatments under the supervision of a Speech-Language Pathologist, including thermal stimulation, oral-motor exercises, communication exercises, and conversation groups. Makes preparations for procedures, such as preparing barium mixtures, and ordering, picking up, and organizing dysphagia trays.
4. Provides information to patients and family members on speech & hearing topics, including communication strategies, benefits of hearing aids and communication devices, and available community resources for follow-up.
5. Schedules patients for procedures requested by physicians, such as modified barium swallows, by booking, confirming, and changing appointments as required. Forwards procedure results to physicians.
6. Admits and discharges patient referrals to all Speech & Hearing services by entering and updating patient information into the computerized ADT patient records system. Maintains and updates manual patient referral logs. Obtains patient information and completes necessary forms for Speech & Hearing services, including the Swallowing Intervention Service.
7. Assists with inventory control of equipment, materials, and supplies by monitoring stock, reporting shortages, and preparing necessary forms to requisition. Organizes and cleans materials and equipment.
8. Performs clerical functions, including answering the telephone, directing calls, relaying messages, keyboarding, data entry, printing reports, faxing, mailing, filing, photocopying, and receiving visitors and directing them to the appropriate areas of the hospital. Records workload data for statistical purposes. Compiles, maintains, and submits computerized and manual statistics as required.
9. Performs other related duties as assigned.

Education and Experience

Two (2) years' recent related experience, or an equivalent combination of education, training, and experience such as completion of a Speech and Language Assistant training program.

Skills and Abilities

• Ability to keyboard at 45 w.p.m.
• Knowledge of medical terminology.
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Ability to operate related equipment.
• Valid BC, Class V Drivers' Licence and access to a vehicle.
• Physical ability to carry out the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.