Automotive Service Parts Person

2 weeks ago

Edmonton AB TC B, Canada Big Toy Shop Full time $45,600 - $104,000 per year

Job Summary

We are seeking a dedicated and knowledgeable Automotive Parts and Service Specialist to join our team. The ideal candidate will possess a strong background in automotive repair and customer service, with the ability to effectively communicate with customers and provide exceptional service. This role requires a blend of technical expertise and sales acumen, ensuring that our clients receive the best solutions for their automotive needs.

Our shop is a hybrid of auto repairs and sales, combined with customized motorcycle sales and service, so experience with motorcycles is welcomed.

Responsibilities

  • To provide outstanding customer service by addressing inquiries and concerns regarding automotive services.
  • Assist customers in understanding their vehicle's needs and recommend appropriate services or repairs.
  • Utilize POS systems for processing transactions, including cash handling and cashiering duties.
  • Maintain accurate records of customer interactions and service orders using standardized auto shop management systems.
  • Collaborate with team members to fulfill orders efficiently and ensure timely service delivery.
  • Strong communication skills with service technicians is a priority.
  • Engage in retail sales activities, utilizing negotiation skills to promote additional services or products.
  • Demonstrate strong organizational skills by managing multiple tasks simultaneously while maintaining attention to detail.
  • Uphold high standards of communication, both in person and over the phone, ensuring a positive experience for all customers.
  • Participate in marketing initiatives to promote services and enhance customer engagement.

Experience

  • Previous experience is required, with a solid understanding of automotive repair processes.
  • Proficiency in Microsoft Excel for data management and reporting purposes.
  • Experience in retail sales or sales management is advantageous, along with strong math skills for accurate transaction processing.
  • Familiarity with maintenance procedures and best practices within the automotive industry is a plus. If you are passionate about automobiles and have a knack for providing excellent customer service, we invite you to apply for the Automotive Service Specialist position today

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • On-site parking

Work Location: In person

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