Remote Student Services Coordinator
6 days ago
Who We Are: Exploring Scholar
Exploring Scholar is a rapidly growing provider of innovative K-12 academic enrichment programs. We are in search of a highly organized and proactive individual to join our team in a pivotal administrative and technological support role. This position is essential for ensuring smooth operations and high-quality service delivery for our diverse, multicultural clientele.
Position Overview
The Student Services Coordinator will expertly manage schedules, resolve conflicts, and facilitate seamless communication between students, parents, and our tutors. You will also assist the facility's day-to-day operations with our group lessons and provide vital support to our teaching team to ensure a high level of service.
Considering our multicultural clientele, fluency in both English and Mandarin is a strict requirement for this role.
Key Responsibilities (What You'll Do)
- Logistics & Scheduling: Manage all one-on-one tutoring schedules and be on call to resolve last-minute conflicts efficiently.
- Program Management: Assist the General Manager with the organization and execution of educational programs and manage course enrollments.
- Communication Hub: Act as the central point of contact between parents and teachers, promoting active and effective communication channels to address concerns and provide regular updates on student progress.
- Feedback Delivery: Deliver timely and insightful feedback to parents regarding their child's performance.
- Technical Support: Set up remote teaching platforms for various educational programs and provide technological support for parents and students (troubleshooting access, etc.).
- Administrative Support: Assist in the managerial tasks for teachers and support the facility's day-to-day operations.
- Other supporting responsibilities for our various educational programs.
Job Qualifications
- Bilingual Fluency: Fluency in English AND written and spoken Mandarin is required. The interview process will be conducted bilingually.
- Technological Proficiency: Excellent technological proficiency with the ability to learn and use new digital tools quickly (e.g., Zoom, Google Classroom, scheduling software).
- Communication: Excellent communication skills with a proven record of experience in customer service and managing stakeholder relationships. Experiences in sales are considered assets.
- Organizational Skills: Strong organizational skills with the ability to multitask, prioritize tasks under pressure, and manage complex schedules.
- Problem-Solving: Strong problem-solving skills and the ability to be a fast thinker when resolving unexpected conflicts.
- Detail Orientation: Keen attention to detail to ensure accuracy in scheduling, documentation, and data management.
- Required Availability: Availability is required during weekday evenings and all-day weekends, as this represents the peak operational time for our educational programs.
Application Instructions
To apply for the Student Services Coordinator position, please submit the following three items to with the precise subject line: "Exploring Scholar - Student Services Coordinator - ES SSC"
- A current Cover Letter.
- An updated Resume.
- A 3-minute Self-Introduction Video recorded via Loom (please include the link directly in your email).
We appreciate all applicants, but only qualified candidates who provide all requested materials will be contacted for further steps.
Job Type: Part-time
Application Question(s):
- Please describe your previous or current experience teaching AP Statistics.
Work Location: Remote
-
Chinese Social Media Coordinator
2 weeks ago
Remote, Canada Student storage Full timeJob DescriptionStudent Storage is expanding its outreach to Chinese international students across Canada. We are hiring a Chinese Social Media Coordinator to manage content and engagement on Chinese-language social platforms.Performance in this role will be evaluated using engagement and lead-generation metrics.Compensation will include performance-based...
-
Bilingual Business Development Coordinator
16 hours ago
Remote Canada Embark Student Full timeDepartment Education Savings Center Employment Type Flexible Location Remote Canada Workplace type Fully remote Compensation $21.00 / hour Key Responsibilities Skills, Knowledge and Expertise About Embark Student Corp. At Embark Student Corp. ("Embark"), we're on a journey to create an entirely new student experience. One that is built on...
-
Remote, Canada Mishkiki Chichakk Kamik Full time**OVERVIEW** We are seeking a skilled and motivated Communications Coordinator Summer Student to join our team. As a Communications Coordinator, you will play a key role in developing and implementing effective communication strategies to promote our organization and engage with our target audience. Our not-for-profit organization, Mishkiki Chichakk Kamik...
-
Student Success Coordinator
13 hours ago
Remote, Canada Riipen Networks Inc. Full timeDescriptionRiipen is expanding its Student Success function to support programs like Riipen Labs, where thousands of students move through work-integrated projects and milestones at the same time. As these programs continue to scale, we are focused on delivering consistent, high-quality student support while continuously improving how that support is...
-
Student Success Coordinator
2 weeks ago
Canada - Remote Riipen Full timeDepartment Student Success Employment Type Full Time Location Canada - Remote Workplace type Fully remote Compensation $58,240 / year Key Responsibilities Skills, Knowledge and Expertise About Riipen Conceptualized by Dana Stephenson and Dave Savory for their capstone entrepreneurship project at the University of Victoria, Riipen addressed an...
-
Indigenous Student Placement – Sales
13 hours ago
Remote, Canada ESSENTIAL HR Full timeAbout Cheekbone BeautyCheekbone Beauty is a proudly Indigenous-owned cosmetics company committed to sustainability, representation, and empowering Indigenous youth. We are offering a remote, paid student placement for an Indigenous student who wants to gain hands-on experience in sales support, customer service, and administration.This placement is funded...
-
University Marketing Coordinator
1 week ago
Remote, Canada Elite Education Consulting Inc Full timeLooking for a campus marketing coordinator to support with coordinating campus marketing activities. This typically includes putting up posters across University campuses once to twice per week. We are looking for one student per University. Students are required to attend the prospective university. The role is flexible and can be done on your own...
-
Accommodation Coordinator
4 days ago
Remote, Canada Kaplan Full timeJob DescriptionPosition SummaryThe Accommodation Coordinator is responsible for host family recruitment and student placement and housing changes. The Accommodation Coordinator works closely with the Customer Service team to confirm housing and make timely, accurate changes to housing information in the KI database (CLASS). The Accommodation Coordinator is...
-
Implementation Coordinator
3 days ago
Remote, Canada Modern Campus Full time**Who we are** Modern Campus is obsessed with empowering its 1,800+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt and administrative complexity. The Modern Campus engagement platform powers solutions for non-traditional student management,...
-
Local Coordinator
3 days ago
Remote, Canada MLI Education Group Full timeBuild community through homestay recruitment and student supportLocal Coordinator – MLI Homestay – North Vancouver - BCThe Candidate must reside in North Shore Vancouver (North Vancouver or West Vancouver Residents Position ONLY)Contract: 12 months | Hours: 20-25 per week | Location: North VancouverJob SummaryJoin MLI Homestay as a Local...
