Program Manager, Volunteer

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors' apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Program Manager, Volunteer & Services - Temporary Full-Time for about 18 months, with possibility of extension

Core Function:

In consultation with the Executive Director of Community & Professional Services Division, plans and develops new effective community programs that reflects the organization's vision and strategic direction and to explore funding resources to ensure the effective coordination and delivery of the programs. Plans, recruits and develops a pool of volunteers to support all the service departments of Yee Hong.

Qualifications:

1. Bachelor's degree in Social Work, Gerontology, Community Development, Health Sciences, Public Administration, or a related field is required.

2. Minimum 3 years' experience in social services, supervisory experience an asset

3. Knowledge and experience in community support services, program planning and evaluation

4. Satisfactory Police Reference Check (with vulnerable sector screen) result

Language Requirement:

Good communication skills in English and Chinese

Responsibilities:

1. Works with Division Heads or their delegated staff to determine the need for volunteers to support the services of the Yee Hong Centre

2. Works out a plan to recruit and assess suitability of volunteers to develop a pool of volunteers to meet the need of the Centre

3. Plans and assists Departments in training and development of volunteers

4. Educates and works with staff of service departments in volunteer development and retention 5. Develops and maintains an accurate and effective Volunteer Information Management System

6. Plans and organizes annual corporate volunteer recognition

7. Maximizes government and non-government resources to develop new community programs

8. Assists in the development of internal budget for new programs and implements effective expenditure control system for these programs. Ensures efficient and responsible use of resources

9. Coaches, develops and evaluates staff to ensure they meet their required performance standard

10. Coordinate student placements across the division and maintain partnerships with educational institutions

11. Support divisional proposal and funding applications by providing program information and documentation as needed

12. Build and maintain networks with community support service organizations, government representatives, and local health professionals

13. Contribute to planning and implementing new or enhanced services that align with emerging community needs

14. Other duties as assigned

Physical Demands:

- This position is temporary full-time for about 18 months, with possibility of extension

- Light Working

Condition:

Normal

Posting End Date:

Starting Rate:

Salary Range:

INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package

• Multi-employer pension plan

• Professional development opportunities

• Ongoing learning and development

• Employee education assistance program

• Award winning corporate culture

• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.