Dental Administrator/ Treatment Coordinator

7 days ago

Calgary AB TX N, Canada Viva Dental Full time $60,000 - $80,000 per year

Job Summary

We are seeking a positive, proactive and experienced Dental Administrator with a special interest in Hygiene and Treatment Coordination to join our team This will be a full-time role Monday-Friday with one Saturday shift per month for the Fall/Winter/Spring. When you are scheduled in for a Saturday shift, you will get the preceding Monday off to accommodate work/life balance.

We are a thriving clinic with a diverse patient base and as such, we are looking for someone who is compassionate, detail oriented with the ability to prioritize and multi-task.

The ideal candidate will be self-motivated with a passion for helping patients achieve optimal dental health.

Responsibilities

· Manage front desk operations, including greeting patients and answering phone calls and patient inquiries with accuracy and professionalism.

· Schedule appointments and maintain an organized calendar for the office.

· Complete schedule audits.

· Maintain accurate and up-to-date electronic medical records.

· Oversee insurance claims and billing processes.

· Coordinate with insurance providers to ensure timely reimbursements and resolve any discrepancies which may arise.

· Submission of referrals and predeterminations.

· Assist with Accounts Receivable and Collection efforts.

· Process monthly payment plans.

Requirements

· 2-3 years of previous dental administrative experience is required.

· Experience with Curve Hero would be considered an asset.

· Strong knowledge of dental terminology to effectively communicate with healthcare professionals and patients.

· Excellent communication skills, both verbal and written.

· Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.

· A professional demeanor with the ability to handle sensitive information confidentially.

· Strong organizational skills with a commitment to providing exceptional customer service.

Job Types: Full-time, Permanent

Pay: $28.00-$32.00 per hour

Benefits:

  • Dental care
  • RRSP match
  • Wellness program

Work Location: In person

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