Customs and Trade Compliance Manager

Work Arrangement:

Canada & Mexico:
100% on-site (in-office)

United States:
Remote

Scope:
Global – Canada, United States, Mexico, and China

Summary

The Customs and Trade Compliance Specialist supports and executes daily international trade compliance activities across a multi-country manufacturing organization, with a primary operational focus on the company's largest facility in Mexico. This role serves as a subject matter expert and key operational resource, ensuring compliance with applicable import and export regulations while maintaining strong internal controls and consistency across regions.

This position does not have direct people management responsibility and focuses on hands-on execution, analysis, and advisory support to internal stakeholders.

Essential Duties and Responsibilities

• Execute and support day-to-day import and export compliance activities across Canada, the United States, Mexico, and China, with primary focus on Mexico
• Analyze, research, and assign appropriate tariff classifications (HS/HTS), ECCN (as applicable), and Country of Origin
• Maintain accurate and up-to-date product master and customs data
• Prepare, review, and ensure accuracy of all import/export documentation
• Identify and support duty mitigation and cost-reduction opportunities
• Partner with Procurement and Operations to identify and manage inbound and outbound international shipments
• Act as a primary point of contact with suppliers, customs brokers, and government authorities, including CBSA, U.S. Customs and Border Protection, Mexican Aduanas, and applicable Chinese customs agencies
• Maintain records in accordance with regulatory, audit, and internal compliance requirements
• Support and monitor the application of Free Trade Agreements, including USMCA/T-MEC and other applicable agreements
• Review and validate Certificates of Origin and related compliance documentation; communicate findings and corrective actions
• Prepare, analyze, and distribute monthly KPI, compliance, and risk reports
• Develop, document, and maintain trade compliance procedures, manuals, and standard operating practices
• Support oversight and performance monitoring of customs brokers and third-party service providers
• Provide training, guidance, and advisory support to internal stakeholders on import/export and trade compliance requirements

Job Requirements and Skills

• Bachelor's degree in Business, Supply Chain, International Trade, or a related field (preferred)
• Minimum of 5 years of experience in international trade compliance, customs, or supply chain management within a multi-country or manufacturing environment
• Strong hands-on experience in tariff classification, customs valuation, and country of origin determination
• Licensed Customs Broker or equivalent professional designation (preferred)
• Solid understanding of global trade compliance principles and risk management frameworks
• Working knowledge of customs regulations in Mexico, Canada, the United States, and China
• Experience working with customs brokers and third-party service providers
• Strong knowledge of Free Trade Agreements and preferential trade programs
• Experience with warranty returns and related customs considerations
• Fluency in English and Spanish is required

Salary Range Canada $65,000 - $80,000 per annum

Equal Opportunity Employer

The Company is an equal opportunity employer and is committed to providing a workplace free from discrimination. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, marital status, veteran status, or any other status protected by applicable law.

Accommodation – Canada

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable provincial legislation, accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process.

Accommodation – United States

The Company complies with the Americans with Disabilities Act (ADA) and applicable state laws. Reasonable accommodations will be provided to qualified individuals with disabilities upon request during the hiring process.

Employment Eligibility

Employment is contingent upon the candidate's legal eligibility to work in the country of hire. Fluency in English and Spanish is required to perform the essential duties of this role. Only candidates selected for further consideration will be contacted.