User Experience

About Beem:

Beem is a new credit union with 80 years of history. Rising to the rapidly evolving challenges of the financial services industry and inspired by cooperative values, our founding credit unions recognized that we can do more together. Beem means light. It means energy. It means a brighter financial future. United as Beem, we are combining our strengths to better serve our members. As of January 1, 2025, Beem will be one of BC's largest provincially regulated credit unions, supporting the financial wellness of 193,000 members from 66 branches across the province with $17 billion in assets under administration. Learn more about our journey at

What this role is all about:

The Experience Designer researches, designs, and delivers omnichannel experiences, products, and services that engage members and drive organizational transformation. This role impacts all stages of the design lifecycle, from early concepts and ideation to detailed execution and delivery, all while combining expertise in UX, design, and brand with a strategic understanding of business models and processes.

This role is open to hybrid working arrangements within British Columbia.

What you'll do:

Design Leadership

• Lead the conception, validation, and prototyping of new solutions.
• Influence the design aesthetic of experiences impacting thousands of users.
• Maintain and evolve the Design system.

Research & Strategy

• Conduct generative and evaluative research (user testing, interviews, focus groups).
• Synthesize research outcomes into viable product experiences.
• Plan and facilitate workshops and concept sprints.

Collaboration & Delivery

• Work with strategy, product, technical teams, and stakeholders to prioritize projects.
• Build strong relationships with internal and external customers.
• Act as a trusted advisor and subject matter expert in emerging technology and user journey mapping.

Operational Excellence

• Support innovative product and service development assignments.
• Prepare and review reports related to new product/service validation.
• Ensure project budgets are maximized and adhered to.

What you'll bring:

• 5–10 years' experience in UX design, preferably in FinTech or financial services.
• A demonstrable portfolio of work (professional and personal) which showcases the applications you've worked on and includes examples of your storytelling skills, from low-fidelity sketches through to detailed designs
• Proficient with visual design programs (e.g., Figma).
• Thorough knowledge of digital user experience trends.
• Experience with rapid prototyping and testing platforms.
• Demonstrable portfolio showcasing storytelling and design skills.
• Experience in storyboarding, persona development, and user journey mapping.
• Excellent communication, interpersonal, and strategic thinking skills.
• Proven leadership and problem-solving abilities.

Your Total Rewards: 

At Beem, we believe great work deserves great rewards. That's why we've built a Total Rewards package that's more than competitive—it's designed to help you shine. From your pay to your peace of mind, we've got your back. 

Compensation 

Annual salary range: $92,200 - $115,200.

Your pay reflects the skills, experience, and unique strengths you bring. We review salaries every year. 

Performance and recognition 
Your success is Beem's success. We reward great performance through recognition and, where applicable, performance bonuses tied to shared goals. 

Health and wellness 

We're invested in your well-being 

• Extended health coverage, including mental health support.
• Dental care that keeps you smiling.
• Disability coverage for peace of mind.

Time away: Rest isn't extra—it's essential 

• Take the time you need to relax, explore, or just catch up on life, with vacation and personal days.  

Retirement and financial well-being 

Your future self will thank you. 

• Generous RRSP contributions.
• In-house financial advice to help you plan ahead.
• Flexible options to add your own contributions. 

Beem member perks 

Little extras that make a big difference. 

• Free banking accounts.
• Special mortgage and lending rates.
• Preferred financial perks.

The bottom line 

Your Total Rewards aren't just a package—they're a reflection of our values. We build together by celebrating success, own it by investing in your growth, and keep things welcoming by making sure you feel supported at work, at home, and wherever your journey takes you. 

At Beem we are BOLD and Always Welcoming and our values are at the forefront of everything we do

• Build Together: You are a team player who thrives on collaboration, sparks ideas, and fosters inclusivity.
• Own It: You are ready to take charge, drive change, and deliver outstanding results.
• Lead with Agility: You are a dynamic, adaptable thinker who thrives on challenge and innovation.
• Driven by Curiosity: You are eager to explore, learn, and shape the future.

Ready to join?

Visit us at  to learn more about what it's like to work for Beem Credit Union  We sincerely thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

We at Beem Credit Union are committed to ensuring inclusive employment practices and an accessible business environment for our employees. We do not discriminate based on any protected attribute covered by the Human Rights Code and encourage all qualified candidates to apply. We are committed to a fair and equitable hiring process for all candidates. All applications are reviewed by a member of our team.

Beem Credit Union serves communities across many traditional Territories and Treaty areas in British Columbia. We are grateful to live and work on this land and are committed to reconciliation, decolonization, and building strong, connected relationships.