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Dental Receptionist/Administrator
2 hours ago
Company Overview
Dr. C & Associates is centrally located in the beautiful Broadmead area. We are committed to providing exceptional dental care with a patient-centered approach, emphasizing quality, and professionalism. We are expanding our front end team and welcome an experienced Dental Receptionist to join us. In this role, you will be the first point of contact for our patients, playing a vital role in ensuring a welcoming and efficient experience while supporting our dental practice's operations.
Key Responsibilities:
- Create a warm, compassionate and welcoming atmosphere for patients
- Manage phone and email system, directing calls/email appropriately
- Address patient concerns
- Manage patients' records ensuring accurate data entry
- Verify insurance coverage and assist in patient's understanding of their coverage
- Dental estimates, presentation and scheduling
- Patient follow-up on treatment and hygiene
- Managing doctor and hygiene schedules to ensure a full and productive schedule
- Send, process and follow up with insurance companies regarding claims and pre-authorizations
- Processing insurance payments, patient payments
Requirements:
- Strong knowledge of dental terminology and electronic dental/medical systems
- Knowledgeable in dental billing and insurance
- Strong verbal and written communication skills
- Problem solving and critical thinking
- Comfortable with new computer systems/technology
- Excellent organizational skills with the ability to multi-task effectively in a fast-paced environment
- Enjoy working both independently and as a team
- Experience with Tracker software is an asset
If you are passionate about providing exceptional patient care, we want you to be part of our dedicated team. Apply today, we look forward to meeting you.
Additional benefits include bi-annual clothing allowance and continuing education opportunities.
Resumes welcome in person or by email.
Job Types: Full-time, Permanent
Pay: $29.00-$38.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
