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Manager, Community Operations
2 weeks ago
PERMANENT FULL-TIME POSITION IN NORTH VANCOUVER (Onsite)
CLOSES: Open Until Filled
Be Part of Something MeaningfulJoin the Nexwsp'ayaken ta Úxwumixw Community Operations team and play a vital role in supporting the well-being, safety, and daily functioning of Sḵwx̱wú7mesh Úxwumixw. The Manager, Community Operations, oversees essential services that support community life — from grounds and facility maintenance to events support, security, bus services, animal control, and emergency repairs.
This role ensures that Nation-owned buildings, facilities, and community spaces remain clean, safe, and operational, reflecting Sḵwx̱wú7mesh values of wenáxws (respect), snew̓íyelh (teachings), and service to community. The Manager provides strong leadership to front-line operational teams, fosters positive relationships, and ensures that services are delivered with fairness, cultural humility, and community-focused care.
Your work directly supports the infrastructure and services that community members rely on every day.
What You'll Do- Oversee day-to-day operations and workflow of Community Operations teams, including Field Repair Workers, Event Crew/Custodians, and Administrative staff.
- Ensure Nation-owned buildings (excluding residences) and grounds are maintained, safe, and operational.
- Lead the scheduling of work crews, custodial services, supply ordering, and emergency repair calls.
- Liaise with internal and external partners regarding maintenance of roads, drains, sewers, water mains, and other infrastructure.
- Provide mentorship, performance monitoring, and professional development for staff.
- Promote teamwork, fairness, equity, and effective communication across all operational teams.
- Conduct interviews, oversee training, and support staff success and well-being.
- Oversee and prioritize the work order system, responding to urgent or complex service requests.
- Ensure accurate documentation, reporting, and follow-through on operational tasks.
- Manage annual budgets for Community Operations, including seeking funding, costing new programs, and presenting budgets for approval.
- Monitor resources, equipment, and operational needs to ensure efficient and responsible service delivery.
- Develop, evaluate, and improve community operations programs, policies, and service standards.
- Support community events by coordinating resources, staff, and logistics.
- Uphold Squamish Nation values in all interactions, ensuring services meet cultural, safety, and operational standards.
- Certificate in Facilities Management or related field.
- Willingness to complete job-required training such as leadership development, facilities management, INAC/NTS training, and organizational management.
- Related experience in facilities operations, scheduling, staff supervision, and community services.
- Strong organizational and time management skills.
- Ability to communicate clearly, diplomatically, and respectfully.
- Team-oriented, positive, and approachable.
- Strong ethical judgment and ability to manage confidential information
- Cultural humility and respect for Sḵwx̱wú7mesh values, sovereignty, and self-determination.
- Impactful Work – Be part of a team dedicated to serving the community through Na estétx̱ w sḵwálwen cht (Trust), Na estitkw sḵwálwen cht (Security), Na esḵw'úḵw'ulh sḵwálwen cht (Purpose) and Na eslhílhkw'is sḵwálwen cht (Belonging)
- Professional Growth – We invest in our people with training, mentorship, and career development
- Sḵwx̱wú7mesh Úxwumixw Values – Be part of an organization that values Úxwumixw (community/peoples), snew̓íyelh(guiding through teachings), wenáxws (respect) and inclusivity.
As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we foster an environment that values diversity through the respect and appreciation of each person for their individual attributes.
Salary: $75,000 - $112,500
Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.
Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.
Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose
*Please note selected candidates will be required to complete background checks. If you have concerns regarding any incidents that will be reported on your Criminal Record Check, please let us know in advance to ensure we can work together on a plan that works for the nation and you as the applicant*
