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Appointment Coordinator

2 weeks ago

Edmonton AB TX A, Canada Southgate Audi Full time

Part-Time Service Appointment Coordinator (Saturdays)

Southgate Audi is seeking a reliable Appointment Coordinator to support our service operations on a part-time basis. This role plays a key part in ensuring a smooth customer experience by coordinating appointments, managing service-related communication, and supporting the front service counter in a fast-moving dealership environment.

Schedule

  • Saturdays only
  • 9:00 a.m. – 3:00 p.m.

Who We're Looking For

  • Previous exposure to automotive service scheduling or appointment coordination is an asset
  • Background in customer-facing or service-related roles
  • Strong organizational skills with the ability to prioritize effectively
  • Clear, professional communication skills (written and verbal)
  • Comfortable working in a high-volume, deadline-driven setting

Key Responsibilities

  • Answer incoming phone calls and assist customers with service-related inquiries
  • Place outbound calls to arrange and confirm service appointments
  • Enter, update, and manage bookings within dealership scheduling systems
  • Prepare express service repair orders
  • Process customer payments and complete service cash-outs
  • Provide administrative and front-line assistance to service clients as required

What We Provide

  • Competitive hourly compensation
  • On-the-job training and continuous support
  • Opportunity for future growth within a large automotive organization

Qualified candidates are invited to submit a resume and cover letter through this posting. This opportunity will remain open until filled. Only applicants selected for next steps will be contacted.

Job Type: Part-time

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount

Experience:

  • Appointment Coordinator: 2 years (preferred)
  • Dealership : 2 years (preferred)

Work Location: In person