Appointment Coordinator

3 days ago

Edmonton, Canada Toyota on the trail Full time

**Job Overview**

**Responsibilities**
- Coordinate and schedule appointments for clients, ensuring optimal use of time and resources.
- Engage with potential clients through telemarketing efforts to generate leads and set appointments.
- Utilize CDK or similar CRM systems to manage client interactions and track appointment statuses.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborate with the sales team to support business development initiatives and enhance client relationships.
- Negotiate appointment times that accommodate both client needs and company availability.
- Maintain accurate records of all communications and appointments in the database.
- Follow up with clients post-appointment to gather feedback and ensure satisfaction.

**Experience**
- Previous experience in sales, telemarketing, or customer service is preferred.
- Familiarity with CDK or other CRM tools is advantageous.
- Strong negotiation skills with the ability to persuade and influence clients effectively.
- Excellent organizational skills with attention to detail to manage multiple appointments efficiently.

Pay: $16.00-$18.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2025-03-17

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