Hardware Manager, Swan River

Swan Valley Co-op is hiring a Hardware Manager at our Home and Building location in Swan River, MB. 

Who we are:

Co-op does business differently.  As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.  To learn more about who we are and how you can help bring our brand to life, visit us at www.swanvalleyco- 

What you'll do:

The successful candidate will be responsible for the overall operation of the Hardware Department including customer service, inventory control, budgeting, staffing, asset protection, and health and safety. The Hardware Manager will provide leadership, direction, and support to ensure the business delivers trusted products and services to the local community. Core duties will include, but are not limited to:

• Exploring opportunities for growth and product selection.
• Ensuring adherence to brand and merchandising standards, marketing efforts, image standards, safety, and asset protection within the Hardware Department.
• Providing input to prepare, administer, and achieve budgeted goals as it relates to the pricing, sales, margins, expenses, and inventory of the department.
• Providing leadership to the team, including the recruitment, goal setting, performance management, training, and development of team members.
• Building strong customer relationships and delivering solutions and overseeing and monitoring client satisfaction levels, ensuring customer issues are resolved, and identifying areas for improvement.
• Ensuring the follow through of all safety and environmental policies and procedures and ensure standards are achieved while being responsible for coordination and compliance of all safety, maintenance, and asset protection policies.

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. 

Who you are: 

You are looking for a career in Retail Operations and:

• You have applicable post secondary education.
• You're experienced in leading a team with a focus on customer service; previous retail leadership experience would be considered an asset.
• You have a large knowledge base of the various products sold within the hardware department.
• You have 3-5 years of hardware and leadership experience (a combination of relevant education and experience may be considered).
• You're committed to upholding, modelling and practicing Swan Valley Co-op's values of Respect, Integrity, Excellence, and Community, and making a real difference in the lives of our customers and members
• You're committed to a solutions-focused approach, and you recognize the value that different perspectives bring to meet shared objectives
• You have a passion for creating an excellent customer service experience

Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan.  We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation. Relocation Package available.

At Co-op, we embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve.  We support and provide an environment that allows all to bring their whole selves to work.

Apply early as recruitment for this position is ongoing, but will remain open until filled.

We thank all candidate for their interest; however, only those selected to continue in the recruitment process will be contacted.