13489 - Job Developer

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers

Program: Employment & Entrepreneurship Services - WorkBC Employment Services

Employment Type: Permanent Full-Time (35 hours/week)

Number of Positions: 1

About the Position:

The Job Developer is responsible for establishing long-term relationships with local employers to support their recruitment needs, as well as creating work experience opportunities that leads to sustainable employment for clients. This position works collaboratively with the Richmond WorkBC Team in supporting a diverse client group towards successful job sustainment outcomes.

Reports to: Centre Manager

Key Duties and Responsibilities:

• Engages with local employers, associations, and business sectors via cold calling, e-introduction, and attending community events to support their staff recruitment needs
• Outreaches to employers for hiring event/job fair participation
• Supports clients and employers in completing wage subsidy applications
• Works collaboratively with Employment Counsellors and Facilitators to understanding client's needs and occupational goals
• Implements strategies to secure employment for clients
• Secures placement opportunities for clients by conducting one-on-one job development meetings, updating Employment Plans with clients, referring resumes to employers, and following-up to ensure successful placement
• Solicits feedback from employers and communicates job leads to clients
• Creates and identifies work experience services that lead to sustainable employment for clients, including persons with disabilities and barriers
• Provides workplace job coaching with clients as needed
• Manages the client tracking system
• Organizes client files and tracks their progress
• Motivates clients to ensure action plans are completed
• Creates database of employers' contact details, tracks day-to-day activities, and updates Employment Counsellors on client activities
• Documents clients' progress in achieving the goals as outlined in their Employment Plan
• Participates in community events to promote Richmond WorkBC Centre
• Participates and supports webinars hosted by WorkBC
• Compiles program statistics and monthly reports for program evaluation
• Performs other program related duties as assigned by the Centre Manager

Education, Training and Experience:

• Bachelor's Degree in Business or Social Services and/or Employment or a combination of equivalent experience
• CCDP designation is an asset
• Experience in building partnerships with community agencies, employers, and other stakeholders
• Experience in coaching and mentoring clients
• Experience in case management
• Experience in WorkBC programs is an asset
• Experience in Integrated Case Management (ICM) systems is an asset
• Knowing of the Employment Insurance Act and BC Employment and Assistance Program
• Knowledge of local community employment resources

Job Skills and Abilities:

• Excellent written and oral communication skills
• Additional languages are considered an asset
• Excellent interpersonal skills
• Excellent technical skills in MS Office and web-based applications
• Excellent time management and organizational skills
• Excellent record management skills
• Excellent client and customer service skills
• Excellent individual and group presentation skills
• Ability to support facilitation activities
• Ability to engage and motivate clients to achieve milestones
• Ability to work with private and confidential information

Additional Information:

• Criminal Record Check required
• Ability to work evenings and weekends as required
• Ability to work at multiple locations within the service catchment area

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off 'monthly wellness days' (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 3 weeks annual vacation (starting) and up to 7 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace), and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested applicants should submit their applications by December 5, 2025

While we appreciate all applications, only those selected for an interview will be contacted.