Case Manager Job Developer

Join to apply for the Case Manager Job Developer role at YMCA of Greater Toronto. Salary Rate: $54,702 – Check out the YMCA’s total compensation package Location: Richmond Hill YMCA Employment and Community Services Work Hours: 37.5 hours per week Employment Type: Contract Full Time Salaried (until March 31, 2026) Number of Vacancies: 1 Anticipated Start Date: November 28, 2025 Deadline to Apply: November 7, 2025 at 5:00pm Be the Spark Join our passionate Employment & Community team and help us to achieve great things in our community Responsibilities Develop strategies and timelines for individual clients to achieve sustainable employment goals and overcome obstacles. Maintain client files and program data to meet funder and YMCA quality standards. Engage employers through targeted emails, proactive cold calling, and in‑person site visits to identify job placement opportunities. Record and report services using an electronic tracking system, updating client information and outcomes. Host virtual or in‑person job fairs to connect clients with employment opportunities. Understand clients’ skills, abilities, and interests to facilitate job placements. Negotiate employer incentives and secure direct job matches. Follow up with clients to track 1, 3, 6, and 12‑month employment outcomes. Develop and monitor training plans and agreements with clients and employers, offering career development support. Act as a liaison between clients and employers, ensuring smooth placements and providing immediate support. Provide on‑site training and support job performance requirements, including workplace behavior and attitude development. Facilitate employer‑related workshops for clients to promote job readiness. Use a consistent intake tool to assess individual Employment Service and Life Stabilization service needs. Contribute to monthly team Key Performance Indicators (KPIs) by prioritizing and managing tasks effectively. Prepare case management documentation and case notes, handling confidential data in accordance with YMCA and funder standards. Perform other duties as assigned. Candidate Profile Post‑secondary education in Business, Marketing, or a related field, or equivalent experience. Minimum two years of experience in counselling, file management, group facilitation, or job coaching is preferred. Access to a motor vehicle is required for extensive regional travel. Excellent service delivery and a results‑oriented mindset. Strong interpersonal and relationship‑building skills with the ability to establish rapport and communicate effectively. Excellent written communication skills. Flexible availability, including evenings and weekends. Deep understanding of diversity, inclusion, and equity, and the ability to identify and address employment barriers. What you need to succeed Commitment to the YMCA’s Mission, Vision, and Values. Focus on the safety and wellbeing of all children, youth, and vulnerable people, including reporting obligations to Child Protection Services. Adherence to YMCA Competencies: Accountable, Relationship‑Builder, Improvement‑Orientated, Team Player & Leader, Equity and Wellbeing Promoter. Why work for the YMCA? The YMCA of Greater Toronto is a charity dedicated to igniting people’s potential, offering meaningful jobs, and fostering community impact. We value diversity, equity, inclusion, and belonging, and invite candidates from all backgrounds. Our employment services empower clients to thrive and we provide opportunities for personal and professional growth. The YMCA only considers applicants who are legally entitled to work in Canada. Successful candidates will undergo a Police Records Check and a Vulnerable Police Records Check in accordance with safety and child protection policies. #J-18808-Ljbffr