Change Management Analyst

1 day ago

Edmonton, Alberta, Canada Robert Half Full time

Our Edmonton-based client is seeking an OCM Specialist to support the Change Manager in delivering successful ERP, payroll, and AI (Copilot) initiatives across the organization. This onsite contract role will focus on stakeholder engagement, communications, and training activities to help employees adapt to new systems and ways of working.

The ideal candidate is hands-on, detail-oriented, and skilled at turning complex change initiatives into clear, approachable content for employees at all levels.

Responsibilities

  • Support the Change Manager in executing the organizational change plan.
  • Assist in developing and rolling out communication strategies and key messaging.
  • Partner with stakeholders to encourage adoption and minimize resistance.
  • Create engaging training and support materials tailored for diverse employee groups.
  • Help prepare and deliver workshops, Q&A sessions, and training sessions.
  • Work closely with leadership to ensure change messages are aligned and effective.
  • Support payroll-focused changes by clearly explaining process updates in UKG Pro and UKG WFM.
  • Assist with developing content related to Business Central (Finance) and AI/Copilot adoption.
  • Collaborate with the broadcast/communications team to produce video training resources.
  • Maintain ongoing content streams (refresher courses, tip sheets, etc.) to reinforce adoption.
  • Provide hands-on support to employees during transition activities.

Required Skills & Qualifications

  • 3–5+ years of experience in Organizational Change Management or related roles.
  • Strong skills in communication, stakeholder engagement, and training delivery.
  • Experience supporting ERP, payroll, or AI-related projects.
  • Ability to simplify technical/complex changes into clear, user-friendly messaging.
  • Strong organizational and project coordination skills.
  • Proficiency with Microsoft Office and collaboration tools.

Nice to Have

  • Familiarity with Microsoft Business Central (Finance), UKG Pro, UKG WFM, and Copilot/AI tools.
  • Background in HR, Finance, or Payroll project environments.
  • Change Management certifications (e.g., PROSCI, ACMP).

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