Manager Analytics

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Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

SUMMARY

The Manager of Data Analytics focuses on working hands-on with the team as a builder, leading the analytics team in delivering high-quality data insights and supporting business decision-making. This role manages Team Leads, BI Analysts, and Data Engineers, translating strategic vision into actionable analytics projects, and fostering a culture of continuous improvement and data-driven decision-making. The role will possess a strong technical background in data infrastructure, analytics engineering, and statistical modeling, combined with exceptional leadership and communication skills.

RESPONSIBILITIES

Develop and Execute Data Analytics Strategy

• Create and implement a comprehensive analytics strategy that aligns with Metro Supply Chain's business objectives and growth targets.
• Identify opportunities to leverage data for innovation and operational efficiency across supply chain functions (warehousing, transportation, contract packaging).

Lead and Develop Analytics Team

• Manage, mentor, and coach a team of analytics professionals (team leads, BI analysts, data engineers), fostering a collaborative, high-performance culture.
• Optimize team structure and workflows to maximize performance and support business objectives.
• Conduct regular 1:1s and provide guidance for professional growth and skill development.

Deliver Actionable Data Insights and Reporting

• Oversee the creation of timely, relevant reports and dashboards that provide insights into sales trends, customer behaviors, inventory management, and other KPIs.
• Ensure data-driven recommendations are clear and actionable for both technical and non-technical stakeholders.

Design and Maintain Analytical Dashboards

• Develop and maintain dashboards that promote data-driven decision-making across the business.
• Uphold data integrity through systematic quality checks and collaborate with data engineering to resolve inconsistencies.
• Proactively seek and integrate new data sources to refine decision-making processes.

Drive Advanced Analytics Initiatives

• Apply advanced analytics techniques (predictive modeling, segmentation, machine learning) to uncover deeper insights into customer preferences, demand forecasting, and process optimization.
• Champion the adoption of analytics and data-driven practices across departments.

Cross-Functional Collaboration

• Work closely with Operations, IT, HR, Finance, and other teams to understand business needs and deliver data-driven solutions.
• Translate complex analytics concepts into actionable insights for non-technical stakeholders.

Team Management & Continuous Learning

• Review staffing plans, work schedules, and oversee daily operations to ensure optimal team capacity and resource allocation.
• Stay updated with the latest trends, best practices, and emerging technologies in analytics and BI.
• Share insights and coach team members to foster continuous improvement and skill development.

EDUCATION

• Advanced degree (MBA, PhD, Masters) in a relevant field (e.g., Computer Science, Statistics, Economics, Data Science)

EXPERIENCE

• 5+ years of analytics experience and team management of 5 or more analysts.
• Empathic and emotional intelligence to lead a diverse team at varying stages of their careers, grooming individuals and doing 1:1's to reach their full potential.

COMPETENCIES

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

HEALTH & SAFETY:

• Follow the Occupational Health and Safety Act including Safety, Violence and Harassment laws
• Work in a healthy and safe manner following Metro's policies and procedures
• Report any hazards you find in the workplace to your supervisor
• Must not put other workers at risk by your actions

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family's well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.