Operations Administrator

Job Title: Operations Administrator

Job Requisition ID: 78076

Ministry: Elections Alberta

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Temporary Wages - the anticipated end date is on or before March 31, 2026, with a possibility of extension.  

Scope: Open Competition

Closing Date: December 10, 2025 at 11:59 pm or until suitable candidate is found

Classification: Subsidiary 02B 3625 Administration 1E

Salary: $29.24 to $38.03 per hour plus 11.2% in lieu of holidays and vacation  

Elections Alberta is an independent, non-partisan office of the Legislature. Elections Alberta is responsible for administering provincial elections, by-elections and referenda. Our mission is to serve Albertans as an independent election management body committed to the administration of modern, transparent, and accessible democratic processes that ensure the integrity and enhance the value of Alberta's electoral system.

Note: This is a temporary wage position ending on or before March 31, 2026, with a possibility of extension.

As the primary support in election operations, the Operations Administrator is involved in all aspects of provincial election administration. The Operations Assistant participates in a variety of projects related to the planning, managing and delivery of electoral events, improvement of election processes, and related activities.

This position supports the appropriate application of legislation, policy, technology, and procedures in electoral administration to ensure sound decision-making in the service of Alberta's political participants including candidates and voters. The Operations Assistant will respond to inquiries from the public regarding electoral events and associated processes. This position will also provide administrative support for various departments and coverage to reception when required.

Responsibilities include:

• Supports Citizens Initiative activities, including receiving applications, preparing canvasser badges, and coordinating the services for canvasser badges.
• Supports the Citizens Initiative verification process including servicing as the first point of contact for the Service Centre, fielding and answering questions, providing training resources, etc.
• Supports the recruitment, onboarding, training, and retention of field staff.
• Supports field staff in their event-related management responsibilities.
• Coordinates the logistics for the delivery of field staff training.
• Provide advice, guidance, and interpretation support to the public.
• Supports local jurisdictions when electoral events are held in conjunction with local authority elections. 
• Provide other administrative support and related duties as assigned.

A cover letter is required. Applications without a cover letter will not be considered. In your cover letter, please briefly summarize your relevant experience and expertise, pertinent strengths and skills, and your reasons for interest in the position.

Education and Work Experience:

• A related bachelor's degree plus a minimum of one year of related experience (preferred); or a two-year diploma in a related field plus three years related experience; or other equivalent combination of education and related experience. 
• Related experience may include:
• Interpreting and applying legislation, regulations, and policies in complex situations and providing expert advice, guidance, and assistance to stakeholders over the phone, email, and in person. 
• Project and/or event coordination, managing projects or project components. 

Incumbent will have comprehensive knowledge of:

• Relevant legislation, policies, procedures, electoral and voting processes, and the non-partisan role of Elections Alberta
• Project management principles and practices
• Software applications, including Microsoft Office, Adobe Creative Cloud, and election management systems 
• Alberta's geography and demographics
• Elections administration, operations and training development 

Skills and Abilities: 

• Ability to clearly communicate in writing using plain language and synthesize complex legislation and procedures.
• Strong verbal communication skills, including effective presentation skills.
• Ability to learn and utilize software applications and assist others in their use.
• Ability to adapt and respond to change positively.
• Creativity, initiative, and sound judgment, particularly as it relates to problem-solving skills.
• Ability to manage competing priorities and produce results within deadlines.
• Effective administrative, research, and analytical skills. 

Applicants must be willing and able to:

• Fulfil the requirement to act as a non-partisan representative of Elections Alberta.
• Travel, occasionally, to locations throughout the province.
• Work outside normal business hours, occasionally, to meet deadlines.

This position is exempt from the Alberta Union of Provincial Employees (AUPE). Final Candidates will be required to undergo a Police Information Check.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information. It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

We thank all applicants for their interest. Applications will be reviewed to determine which candidates' education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted. This competition may be used to fill future vacancies.