IT Manager

1 week ago

Edmonton, Alberta, Canada Booster Juice Full time
The Opportunity

We're passionate about healthy living, innovation, and delivering an exceptional customer experience. At our Edmonton Head Office, we're looking a highly skilled, hands-on IT Manager to lead the planning, execution, and optimization of our IT systems and infrastructure. This role is both strategic and technical—offering direction for enterprise systems while also troubleshooting, managing network performance, and supporting our head office and franchise network.

This is a 100% in-office role, based at our corporate office in Edmonton, AB, designed to foster collaboration, agility, and integration with cross-functional teams.

Key Responsibilities
  • Lead the company's overall IT strategy in alignment with operational and strategic goals
  • Actively participate in the technical execution of infrastructure and systems-related projects
  • Manage and support day-to-day IT operations including server/cloud administration, hardware lifecycle, and network performance
  • Oversee the security and maintenance of cloud infrastructure, including Microsoft 365 and Azure environments, ensuring robust backup systems and firewall protections are in place and regularly reviewed
  • Oversee platforms such as ERP, SAGE and loyalty systems
  • Ensure compliance with privacy laws, data protection, and IT risk management
  • Ensure the delivery of responsive and effective technical support across internal departments and the franchise network, fostering a culture of service excellence
  • Oversee IT vendors, licensing, contracts, and procurement
  • Lead the development, implementation, and continuous improvement of IT policies, procedures, and documentation to support operational efficiency, compliance, and knowledge management
  • Support the company's growth by evaluating new technologies and driving system integration projects
  • Mentor and lead a growing in-house IT team while maintaining a strong hands-on presence
  • Champion continuous improvement and drive IT service excellence
What You Bring
  • Degree or diploma in IT, Computer Science, or related field
  • 7+ years of progressive IT experience with at least 2–3 years in a leadership or managerial role
  • Proven hands-on experience with system administration, cloud platforms (Microsoft 365, Azure), networking, endpoint security, and backup systems
  • Strong understanding of POS, ERP, CRM, and HRIS platforms
  • Familiarity with cybersecurity frameworks, data governance, and IT compliance
  • Strategic mindset with excellent troubleshooting, communication, and collaboration skills
  • Experience in a multi-unit retail or franchise environment is a strong asset
  • Highly organized, resourceful, and proactive in identifying and implementing tech-driven solutions
Preferred Certifications
  • Microsoft Certified: Azure Administrator Associate
  • CompTIA Network+ or Security+
  • CompTIA CySA+
  • ITIL Foundation
  • IT Project Management or equivalent PM certification
Other Requirements
  • Class 5 Driver's License and access to a reliable vehicle
  • Must be legally eligible to work in Canada
  • Criminal background check required upon hire
Why Booster Juice?

We're a proudly Canadian brand with almost 500 stores nationwide. At Booster Juice, we believe in fueling wellness and innovation—and our IT systems are critical to supporting our teams and franchise partners coast to coast.

Ready to make a real impact in a growing company?

Apply now and help us blend technology with purpose

Booster Juice is an equal opportunity employer. We are committed to attracting and retaining a qualified, diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression.

Booster Juice believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

Only those selected for an interview will be contacted. Thank you for your interest in joining Booster Juice

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