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Treatment Coordinator

2 weeks ago

Barrie, Ontario, Canada Dentalook Full time

Join a practice where people feel seen, supported, and truly cared for.

Are you the kind of person who loves helping patients understand their treatment, feel confident in their decisions, and walk away knowing someone genuinely cared?

If so, you'll feel right at home with us

We're a dynamic, family-focused dental practice in South Barrie, and we're growing We're looking for an experienced Treatment Coordinator who thrives on connection, organization, and creating smooth, positive patient experiences from start to finish.

Why You'll Love Working With Us

When you join our team, you're not just clocking in for a job — you're becoming part of a supportive, collaborative environment where your work genuinely matters.

You'll play an essential role in helping patients understand their treatment plans, navigate finances, and feel at ease during moments that can often feel overwhelming.

You will be a key partner in helping our clinic run smoothly every single day.

What You'll Be Doing

This role is ideal for someone who loves both patient interaction and administrative precision. A typical day includes:

  • Sitting with patients to review treatment plans in a warm, clear, confident way
  • Explaining financial responsibilities, payment plans, and insurance estimates
  • Preparing and submitting insurance claims and predeterminations
  • Checking patients in and out with care, accuracy, and professionalism
  • Working closely with the dentist to ensure treatment plans are accurate and up-to-date
  • Following up on outstanding treatment, scheduling next steps, and ensuring timely completion
  • Supporting collections and tracking patient financial agreements
  • Collaborating with the administrator to ensure the clinic runs smoothly

Every part of this role supports our mission: create a seamless, trusted patient experience from the moment they walk through the door.

Who We're Looking For

You'll be a great fit if you:

  • Have 2+ years of dental experience (treatment coordination preferred)
  • Are confident discussing treatment plans, finances, and next steps with patients
  • Have a clinical background (an asset, not a must)
  • Are organized, proactive, and thrive in a fast-paced environment
  • Communicate with warmth, clarity, and genuine care
  • Take pride in being the "glue" that keeps patient flow running smoothly
  • Are comfortable taking ownership and following through
Hours
  • Monday / Wednesday / Thursday: 8:00 am – 5:00 pm
  • Tuesday: 11:00 am – 8:00 pm
  • Friday: 8:30 am – 4:00 pm
  • One Saturday per month: 8:30 am – 4:00 pm
If you're ready to join a team where your work truly impacts people—every single day—we'd love to meet you

Apply today and help us continue creating a practice patients love returning to.

HP01

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.