Medical Office Assistant/Receptionist

1 week ago

Ingersoll, Ontario, Canada Ingersoll Nurse Practitioner Led Clinic Full time $43,667 - $60,000 per year

Medical Administrative Assistant

The Ingersoll Nurse Practitioner-Led Clinic is currently seeking a Full Time (1) FTE Medical Administrative Assistant (Maternity Leave Contract) to work along side our team of inter-professional primary health care providers.

The Ingersoll NPLC medical administration team performs all administrative and reception functions, and assists our Inter-professional primary health Care team to effectively and efficiently serve our patients on a daily basis.

Duties and Responsibilities

  • Provide reception and administration functions during daytime and evening office hours according to the administration schedule
  • Warmly receive and greet visitors and patients, accounting for their arrival in the Electronic Medical Record System (Telus)
  • Assess patients, visitor and callers needs and direct them to the appropriate staff person or most pertinent health care provider
  • Schedule patient, specialist and diagnostic testing appointments according to clinic policies and procedures
  • Ensure that the reason for appointments is clearly stated in the Electronic Medical Record System
  • Ensure that all patient information is updated in the EMR at each visit including Health Card numbers, telephone numbers, addresses and all other pertinent demographics
  • Provide patients with enrollment forms
  • Explain the clinic model of care to patients and book new patient meet and greet appointments
  • Monitor patient flow
  • Prepare, maintain, update, retrieve, track and file charts manually (as needed) and electronically
  • Prepare referral and consultation letters as directed
  • Revise providers' schedules as directed
  • Maintain inventory of necessary forms and supplies
  • Schedule rooms and resources bookings and ensure set up of rooms
  • Maintain files, petty cash and inventory of office supplies
  • Initiate crisis response procedures when necessary
  • Ensure regularly, throughout the day, that the waiting room is neat and orderly
  • Sort daily mail to be distributed accordingly
  • Foster an enthusiastic team spirit through nurturing positive relationships among staff
  • Perform reception, clerical and administrative support duties as per INPLC policies and procedures
  • Other duties as may be assigned.

Qualifications

  • College Diploma in Medical Administration
  • 3 years experience in a health care setting performing similar duties
  • Proficiency in typing and word processing, data input, voice mail
  • Experience using Telus PS Suite EMR system
  • Experience in dealing with the public in a mature and helpful manner
  • Enthusiasm to serve a diverse community
  • Ability to be flexible and adaptable
  • Excellent communication skills
  • Additional courses in computer and administrative skills an asset
  • Ontario Secondary School Diploma

Job Types: Full-time, Permanent

Pay: $43,667.00 per year

Benefits:

  • Dental care
  • Extended health care

Work Location: In person

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