Field Service Engineer

3 days ago

Ingersoll, Ontario, Canada Stefanini North America and APAC Full time

Details:
Job Description

Stefanini Group is looking for a
Deskside Technician
for a globally recognized company For interested applicants, click the apply button or you may reach out
Micah Andres at
for faster processing. Thank you

  • Technical Support: Provide hands-on technical support for desktops, laptops, printers, and other peripherals to ensure optimal performance and user satisfaction.
  • Issue Diagnosis and Resolution: Diagnose and troubleshoot hardware and software issues, utilizing problem-solving skills to implement effective solutions in a timely manner.
  • Installation and Configuration: Install, configure, and set up new hardware and software for end-users, ensuring all devices are operational and meet company standards.
  • User Account Management: Assist with the creation, modification, and deactivation of user accounts, managing access rights and permissions in accordance with company policies.
  • Onsite Support: Respond to and resolve Tier 2 and Tier 3 support requests that require physical presence, collaborating with other IT teams as necessary to ensure timely resolution.
  • Inventory Management: Maintain accurate records of hardware and software inventory, including tracking equipment usage and changes in configuration.
  • Stock Management: Oversee the inventory of IT equipment, including desktops, laptops, peripherals, and accessories. Maintain accurate records of stock levels, manage requisitions, and ensure timely replenishment of supplies.
  • Equipment Maintenance: Conduct regular maintenance and upgrades on desktop and laptop hardware, including replacing faulty components and performing system updates.
  • Vendor Coordination: Liaise with third-party vendors and service providers to facilitate hardware repairs, software installations, and troubleshooting as needed.
  • Documentation: Maintain accurate records of support incidents, resolutions, and equipment inventory to support efficient IT operations and knowledge sharing.
  • Move, Add, Change (IMAC) Management: Execute IMAC requests by managing the relocation, installation, and configuration of workstations and peripherals as required.
  • Training and Support: Provide end-user training and support for new technologies and applications, helping users maximize their productivity
  • Audio/Visual Support: Assist with the setup and troubleshooting of audio/visual equipment and video conferencing tools to ensure successful meetings and presentations.

Job Requirements

Details:
Carmeuse Beachville Operation, Oxford County Rd 6, Ingersoll, ON, N5C 3K5, CANADA

Job Requirements

  • ITIL V3 Foundation Certification (recommended),
  • Microsoft Operating System / Office Certification(s) will be an asset,
  • Advanced MS Office 365 skills,
  • Scripting, coding skill will be considered an advantage,
  • Able to solve simple hardware issues,
  • iOS, Android advanced user,
  • Basic Networking skills,
  • Knowledge of Active Directory, permissions,
  • At least 3-5 years' experience in onsite support. An equivalent combination of education and related experience may also serve to meet these minimum requirements,
  • Team Player and Analytical Thinking,
  • Open and positive personality and ability to manage stress effectively,
  • Customer oriented (Service awareness),
  • Good interpersonal and communication skills,
  • Able to adapt in a fast evolving technology environment and ability to learn,
  • Able to assume day to day responsibilities generating specific deliverables,
  • Relationship-builder, at ease with people and capable of quickly building trust.

  • Quality Engineer

    1 day ago

    Ingersoll, Ontario, Canada Godspeed Group Full time

    Job Description:We are hiring aQuality Engineering Technologistto work with one of our clients, a Military Defence manufacturing facility in Ingersoll, ON In this role. you will provide QA support for disposition of suspect nonconforming material, inspection performed by operators and gauging, maintain quality records and update specific logs of inspection...

  • Regional Reliability Engineer

    2 weeks ago

    Ingersoll, Ontario, Canada Carmeuse Full time

    ResponsibilitiesJOB DESCRIPTIONAnalyzing equipment performance, failure data, and corrective maintenance history to develop and deploy engineering solutions, improved maintenance strategies, preventative and predictive maintenance optimization, and other reliability techniques.Conducting analyses and investigations to determine relative reliability with...

  • Regional Reliability Engineer

    2 weeks ago

    Ingersoll, Ontario, Canada Carmeuse Full time

    ResponsibilitiesAnalyzing equipment performance, failure data, and corrective maintenance history to develop and deploy engineering solutions, improved maintenance strategies, preventative and predictive maintenance optimization, and other reliability techniques.Conducting analyses and investigations to determine relative reliability with regard to such...

  • Regional Reliability Engineer

    2 weeks ago

    Ingersoll, Ontario, Canada Carmeuse Full time

    DescriptionDepartment: OperationsLocation: Beachville, ONSalary: $120,615 - $134,805Benefits: Comprehensive benefits package that includes Health, Dental, Vision, and a full pension plan.Vacancy Status Disclosure: Permanent Full-time (Replacement)AI Statement: Carmeuse does not use artificial intelligence (AI) to screen, assess, or select...

  • Manufacturing Engineering Technologist

    2 weeks ago

    Ingersoll, Ontario, Canada IMT Group Full time

    General DescriptionElevate your expertise with IMT PrecisionWe are recruiting for a Manufacturing Engineering Technologist to join our team and contribute to the delivery of essential manufacturing solutions with Precision and Reliability. Join a culture that fosters collaboration, an environment for skill development and a rewarding career. Are you ready to...

  • Manager, Energy Services and Grid Modernization

    2 weeks ago

    Ingersoll, Ontario, Canada The MEARIE Group Full time

    Manager, Energy Services and Grid ModernizationERTH Power Corporation is a forward-thinking, regulated local distribution company (LDC) dedicated to delivering safe and reliable electricity to approximately 25,000 customers across 15 communities within its licensed service territory. A subsidiary of ERTH Corporation, ERTH Power is owned by nine municipal...

  • Manager, Energy Services and Grid Modernization

    1 week ago

    Ingersoll, Ontario, Canada ERTH Corporation Full time

    ERTH Power Corporation is a future-focused, regulated local distribution company (LDC) dedicated to delivering safe and reliable electricity to approximately 25,000 customers across 15 communities, and committed to meeting the evolving energy needs of its customers through innovation, technology, and the adoption of smart grid solutions.As a proud "Hometown"...

  • Service Technician

    22 hours ago

    Ingersoll, Ontario, Canada Tetra-Chem Industries Ltd. Full time

    Job Posting: Service Technician/InstallerTetra-Chem Industries – Join Our Dynamic TeamTetra-Chem Industries is a leader in innovative chemical application solutions. We are looking for a skilled and motivated Service Technician/Installer to join our growing team. This role is perfect for someone with a passion for hands-on technical work and a commitment...

  • Electrical Supervisor

    2 weeks ago

    Ingersoll, Ontario, Canada Carmeuse Full time

    DescriptionDepartment: OperationsLocation: Beachville, ONSalary: $79,305 - $101,650Benefits: Comprehensive benefits package that includes Health, Dental, Vision, and a full pension plan.Vacancy Status Disclosure: Permanent Full-time (Replacement)AI Statement: Carmeuse does not use artificial intelligence (AI) to screen, assess, or select...

  • 310T Mechanic Days or Afternoons Available

    1 day ago

    Ingersoll, Ontario, Canada McClay's Transportation Ltd. Full time

    ResponsibilitiesFull Job DescriptionInspecting, diagnosing and repairing tractor-trailers; braking systems, transmissions, wheels, axles, etcUtilizing diagnostics equipment to isolate operating problems and repair faultsPerforming regular fleet maintenance on company trucksKeeping the shop cleanCriteriaValid 310T License / or Registered ApprenticeStrong...