guest service representative
7 days ago
- Education:
- Expérience:
- Education
- Secondary (high) school graduation certificate
- Work setting
- Hotel, motel, resort
- Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Computer and technology knowledge
- Word processing software
- Internet
- Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Experience
- Will train
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 35 hours per week
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