Customer Service Consultant

1 week ago


Edmonton, Alberta, Canada don@congdons Full time

Company Description:

Congdon's Aids to Daily Living are leaders in the medical equipment supply industry in Edmonton. We have been in business over 50 years providing home healthcare, mobility, and accessibility solutions. With a focus on putting people first and a reputation for trustworthiness, we offer expert advice and friendly service to swiftly get the right products to those in need. We are the top choice for mobility and home care products in Edmonton, Northern, and Central Alberta.

We are hiring for a Customer Service Consultant

Role Description:

Congdon's is looking for an energetic, self-motivated, dynamic individual to join our team as a Customer Service Consultant. Your areas of focus will include Ostomy, Incontinence, Wound care, Walkers, and Independent Living Aids. You will work closely with our team and clients. You will play a vital role in improving the quality of life for individuals by providing them with the necessary supplies and support.

You must have:

  • Ostomy, Continence, and Wound care knowledge.
  • AADL, NIHB, DVA, WCB Knowledge.
  • Compression garments and Mastectomy experience is an asset.
  • Excellent time management and communication skills.
  • Ability to work independently and as part of a team.

You must be:

  • Self confident, friendly, and compassionate.
  • Mature, patient and professional.
  • Dependable and have a strong work ethic.
  • Organized and self motivated.
  • Consistent and pay attention to detail.

Compensation:

Competitive compensation based on experience.

Extended healthcare and dental benefits included.

Job Type: Full-time

Pay: $45,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Work Location: In person



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