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Service Contract Consultant

3 weeks ago

Edmonton, Alberta, Canada Hays Full time


We're Hiring: Service Contract Consultant

Location: Edmonton, AB (Hybrid)


Experience:
3-5 years

Our client, a global leader in process automation and instrumentation, with 17,000+ employees are shaping the future of industry through innovation, collaboration, and trusted relationships.

We're looking for a
Service Contract Consultant
to join their Canadian team If you're passionate about customer success, thrive in a fast-paced environment, and love turning business needs into actionable solutions — this could be the perfect fit.


What You'll Do:

  • Collaborate with Sales teams to understand customer goals and build tailored service proposals
  • Prepare new and renewal service proposals based on customer requirements in a timely manner.
  • Follow up on service proposals with a strong focus on closing orders and securing customer commitment.
  • Review customer purchase orders, confirm service dates, generate service contracts, and coordinate handover to the Service Coordination team for execution.
  • Manage the full lifecycle of service contract renewals, ensuring continuity, customer satisfaction, and identifying opportunities to expand scope and value.


What We're Looking For:

  • Post-secondary education is preferred in either Business or Technical fields like instrumentation, automation, electronics or engineering
  • Minimum 5 years of Business 2 Business experience in Sales and/or Customer Service
  • Intermediate computer processing skills, including SharePoint, Microsoft Excel, PowerPoint and Word
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Aspiration to sales in order to expand customer inquiries
  • Bilingualism (English/French) is an asset


Why Join Us?

  • Family-owned company with a long-term, sustainable vision
  • Flexible work hours & hybrid remote options
  • Lifelong learning through training, e-learning & language courses
  • Eco-friendly initiatives & commitment to employee well-being
  • Comprehensive pension plan & health support programs


Ready to shape the future with us?

Apply now and be part of a team that values innovation, collaboration, and growth.