Agile Enablement Scrum Master

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know

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Role Overview:

The Scrum Master is a servant leader and skilled facilitator dedicated to empowering agile teams and championing the agile framework. Acting as an ambassador of the agile mindset, the Scrum Master coaches and mentors' teams, driving continuous improvement through feedback, retrospectives, and the promotion of Scrum values such as commitment, openness, and respect. This role proactively identifies and removes obstacles that impede progress, shields teams from external distractions, and fosters a collaborative environment among development teams, product owners, and key stakeholders. As a change agent, the Scrum Master advocates for organizational agile transformation, enabling innovation and sustained improvement.

This is a hybrid role with requirements to be on site 3 days a week, providing a balance between remote flexibility and in-person collaboration. #LI-Hybrid

Key Responsibilities:

• Serve as a servant leader and facilitator for agile teams or kanban boards, ensuring effective delivery within the Agile framework.
• Coach and mentor team members and stakeholders, promoting agile principles and best practices.
• Champion a culture of continuous improvement by facilitating retrospectives and encouraging constructive feedback.
• Identify and remove barriers to team progress, enabling teams to achieve sprint objectives efficiently.
• Protect the team from external interruptions and distractions, maintaining focus on priorities.
• Promote Scrum values and foster collaboration across teams and functions.
• Drive agile transformation within the organization, advocating for ongoing innovation and improvement.

Certifications

• Required: CSM (Certified ScrumMaster) or PSM I (Professional Scrum Master I)

Experience

• Minimum 3 years of hands-on Scrum Master experience in Agile environments
• Proven success in coaching cross-functional teams and facilitating Agile adoption

Skills & Competencies

• Strong facilitation, servant leadership, and conflict resolution skills
• Demonstrated ability to mentor teams and foster continuous improvement
• Experience with Agile scaling frameworks (e.g., SAFe) is a plus

Tools & Practices

• Proficiency in Agile lifecycle tools: Jira, Confluence, Azure DevOps, Miro
• Familiarity with CI/CD pipelines, backlog refinement, and metrics (e.g., velocity, burndown)

What's In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You, we harness each employee's uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor's success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.