Scrum Master

Pay rate: $ 59 - $73

Job Description:

CUSTOMER

• End-to-end facilitation of the agile processes
• Drives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity across work efforts
• Engages appropriate stakeholders to identify and manage impediments to achieve outcomes of work commitments
• Identifies agile team improvement opportunities and looks externally for best practices in order to increase team productivity
• Makes sure there is no hidden work, ensuring that everything the agile team (e.g., pod) is working on is acknowledged and accounted for in the Product Backlog, protecting the team from distractions
• Owns championing of agile practices and ceremonies
• Provides advice and guidance to the agile team (e.g., pod), as required, regarding best practices in agile / the Client Scaled Agile methodology
• Ensures team adheres to 'Work In Progress Limits' established by the Product Owner, making sure the team is not working on too many stories/tasks at once, and helps them get into a flow of starting and completing work in a predictable manner
• Encourages the Team to look for opportunities to support each other (e.g., focus on higher priority Stories that team members are struggling with)
• Ensures a collaborative culture exists within the Team, promotes team building and ensures team engagement
• Coordinates and facilitates ceremony logistics and ensures all Agile ceremonies/processes are held and all team members are present and on time in particular, the daily stand-up meeting
• Ensures engagement of appropriate control partners
• Works across the agile team (e.g., pod) to ensure required assessments, and information are accurate and update to date

SHAREHOLDER

• Adheres to enterprise frameworks and methodologies that relate to activities for our business area
• Ensures respective policies/practices are well executed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Facilitates work execution that is aligned to established cost, timing, deliverable and scope objectives
• Adheres to enterprise governance to ensure that deliverables meet all the performance, quality and compliance standards and follow the approved methodology
• Works directly with key stakeholders to remove impediments and help manage cross- team dependencies
• Collaborates with Product Owner(s), Technology Lead(s) and Team(s) on Sprint planning, impediment removal, and Team execution
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

EMPLOYEE / TEAM

• Participates fully as a member of the agile team (e.g., Product Group, Product Family), supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for agile execution and participates in capability building for the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business, and agile related tools / techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Leads, motivates and develops relationships with internal and external Agile teams to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for the bank, both internally and/or externally

BREADTH & DEPTH

• First level Scrum Master capable of supporting a small number of simple teams (1-2 pods/agile teams))
• Knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas and supporting a small team of professionals assigned to agile teams
• Requires understanding of the ClientSA processes, procedures and systems
• Uses best practices and knowledge of internal or external business issues to improve team productivity
• Helps resolve complex problems; takes a new perspective using existing solutions
• Solely focused on Scrum Master responsibilities within assigned team(s)
• Management direction or oversight may be required and provided as needed
• Generally reports to Practice Lead and contributes directly to assigned Journey or Platform

MUST-HAVE Hard Skills:

years of experience or more as a Scrum Master

2.) Strong knowledge within MS Office Suite

3.) Experience using Jira and Confluence

SOFT SKILLS:

1.) Strong communication skills (verbal and written)

2.) Strong Stakeholder Management skills

3.) Strong Change Management skills

4.) Strong Facilitation skills