Digital Scrum Master

**Job Profile**:
Digital Scrum Master Reporting to Manager, Software Development

**Digital Scrum Master**

**Reporting to Manager, Software Development**

***At Embark Student Corp. (Embark), we’re on a journey to create an entirely new student experience. One that is built on instilling confidence in students around the paths they are choosing and their ability and agency to achieve their goals for the future. As enablers and orchestrators of students’ success, we will create access, affordability and agency for students and their champions across our services and solutions. This will provide them with guidance and support in all aspects of planning and saving for post secondary education - giving them a future-ready advantage and help them thrive well past their educational journey.

Embark is cultivating an environment that enables growth, trust and pioneering. To help drive our transformation and growth, Embark is guided by the following strategic pillars:

- Elevate our Expertise in Education Savings & Planning
- Aspire to be Trusted and Easy to do Business with
- Put our Customers in the Center of Our Experience
- Partner to Drive Value, Scale and Reach

**What makes us qualified to do this?**

In business since 1965 and owned and operated by a not-for-profit organization, everything we do is in service to our students. We are a diverse and passionate community of experts that firmly believes in the benefits of education, priding ourselves on helping to shape their future and empowering them to reach their full potential.

As we move forward, we will leverage and build upon our unmatched expertise in the RESP space to propel both our students and our company forward, ensuring a better tomorrow. Our vision is set, our future is bright, and we’re just getting started.

**Mandate**

We are looking for an experienced scrum master who will lead product development scrum teams while coaching the team members in Agile frameworks for higher scrum maturity.

**CHALLENGES TO BE MET**
- Effectively facilitate Scrum Teams and participate in ceremonies.
- Support Scrum Team to define clear sprint goals and S.M.A.R.T. PI objectives.
- Encourage increased quality of stories - ensuring business value and acceptance criteria are clearly articulated and defined.
- Assist Product Owner with prioritizing user stories and backlog refinement.
- Proactively identify impediments and resolve in a timely manner.
- Identify and Manage risks & dependencies between teams and vendors.
- Effectively collaborate and negotiate with other teams and project managers to manage cross dependencies and sequencing of deliverables.
- Manage resources, risk, quality, scope and deliverables.
- Ability to escalate responsibly.
- Provide coaching and support team members on Agile and Scrum practices and principles.
- Track, interpret and respond to team metrics, sprint progress and release status.
- Assist in release management facilitation.
- Promote and encourage team to attain self-sufficiency.
- Introduce new and advanced practices to improve processes, team dynamics and performance.
- Solicit and encourage team feedback to identify areas of opportunity and work with team to continuously improve.

**WHO WE ARE LOOKING FOR**
- We value each employee for their unique perspectives and experiences. If you are someone who has qualifications similar to what we are looking for and is aligned with the culture and values at Embark, please consider applying_
- Bachelor’s degree, 5+ years of product or project development experience on an Agile Team, and 3+ years working as a scrum master (or a combination of years of experience)
- Experience with agile framework or method (i.e. Scrum, Kanban), understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices
- Exemplify and promote Agile values and principles
- Experience with Agile tools (i.e. Azure DevOps, Confluence, Jira)
- Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
- Outstanding communication, facilitation, negotiation, and coaching skills
- Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
- Experienced in planning and problem solving with product management and delivery teams
- Problem-solving and conflict-resolution capabilities
- Outstanding organizational skills
- Knowledge of Financial Services industries
- Scrum Master certification
- Someone who listens to diverse perspectives with an empathetic attitude.
- A lifelong learner that is performance driven.
- Someone who recognizes our customers as our most important stakeholders.
- The ability to work in a team setting and serve value.
- Someone who continuously takes initiative and embraces change

**Work Model**

We have adopted a hybrid model, leveraging the best of remote and in-person work. This work model