Hospitality Host

1 week ago

Vancouver, British Columbia, Canada Kalido Hospitality Group Full time $48,000 - $96,000 per year

Role Description

This is a full-time, on-site role as an Hospitality Hostlocated mainly in the Greater Vancouver Metropolitan Area. Our hosts will be responsible for overseeing day-to-day operations, ensuring quality service delivery, and maintaining operational efficiency. This role requires strong leadership and organizational skills, as well as the ability to work collaboratively with other departments and stakeholders.

Qualifications

Proven experience in operations management in the hospitality industry ( preferably hotels and vacation rentals)

Strong leadership and team management skills

Excellent communication and interpersonal skills

Detail-oriented with strong problem-solving abilities

Knowledge of industry regulations and best practices

Proficiency in relevant software and systems

Ability to work in a fast-paced and dynamic environment

Flexible and adaptable to changing priorities

Bachelor's degree in Hospitality Management or related field (preferred)

Responsabilities

Overseeing Room Operations Team Excellence


• Ensuring clear communication of objectives to the team, focusing on guest satisfaction and efficiency.


• Cultivating a supportive work environment emphasizing motivation, teamwork, and continuous improvement.


• Analyzing guest and employee feedback to address areas for improvement and build on strengths.


• Ensuring team readiness to meet expectations and providing leadership by example.


• Guiding employees to understand and exceed evolving guest needs and expectations.

Managing Property Operations


• Coordinating operations across departments and implementing recovery plans as needed.


• Promptly sharing guest satisfaction data and addressing employee concerns proactively.


• Maintaining professionalism and communication with employees, including regular one-on-one meetings.


• Supporting scheduling strategies aligned with guest demand and operational goals.


• Flexibly performing necessary tasks to meet business demands.

Supervising Guest Experience Impact


• Upholding the brand's service standards and striving for continuous improvement.


• Offering proactive and courteous service to guests, addressing concerns promptly.


• Responding promptly to customer service requests and ensuring team compliance with hospitality standards.

Ensuring Financial Performance


• Assisting in annual quality audits and overseeing key control measures.


• Reviewing financial performance data to identify opportunities for cost reduction and revenue growth.

Managing Human Resources Functions


• Participating in hiring decisions and ensuring thorough orientations for new hires.


• Soliciting employee feedback and addressing concerns promptly and fairly.


• Ensuring consistent application of policies and procedures, including disciplinary actions.


• Recognizing team achievements and fostering a positive work culture.

Job Category Rooms, Reservations & Guest Services Operations

Location Vancouver, British Columbia

Schedule Full-Time

Located Remotely? N

Relocation? N

Travel Required? Y

Position Type Non-Management

Compensation The salary for this position is $23/hour

  • Lead Host

    2 weeks ago

    Vancouver, British Columbia, Canada Elio Volpe Full time $45,000 - $65,000 per year

    ABOUT OSTERIA ELIO VOLPEOsteria Elio Volpe is a bright, coastal-inspired osteria in the heart of Cambie Village, opened in Spring 2024. Housed in a former mechanic's shop, the space has been transformed into an open, sun-soaked dining room with a lively wraparound bar and a warm, easygoing energy. Drawing inspiration from southern Italy's coasts and islands,...

  • Host/Expo

    22 hours ago

    Vancouver, British Columbia, Canada Frankie's Italian Kitchen & Bar Full time $65,400 - $97,600 per year

    Frankie's Italian is a premium casual restaurant delivering authentic Italian dishes in a modern setting. Frankie's also offers live music in our Jazz Club five nights per week. We are currently looking for a hybrid Expo/Host position to join our team.Our successful candidate contribute to both the Host and Expo teams and play a critical role in the delivery...

  • Host/Hostess

    1 week ago

    Vancouver, British Columbia, Canada Wentworth Hospitality Group Full time

    About UsWentworth Hospitality Group is looking for eager and engaged individuals who are passionate about next level guest experience Our Hospitality division includes four restaurants and a boutique hotel.Homer Street Cafe is a contemporary restaurant set in the historic Homer Building and new Beasley building in Vancouver's Yaletown district. Created...

  • Host

    9 hours ago

    Vancouver, British Columbia, Canada Moxies West Georgia Full time $45,000 - $55,000 per year

    Our people are the heart and soul of our business, and we are looking for enthusiastic, upbeat, and bubbly personalities to join our team. Hosts are essential to our business as they are the life and spirit of our restaurants; from directly before a guest enters, throughout their entire experience, all the way up to the moment they leave.Our restaurants are...

  • Host(ess)

    6 days ago

    Vancouver, British Columbia, Canada Prophecy Cocktail Bar Full time $45,000 - $55,000 per year

    We're looking for experienced service professionals to join our dynamic Prophecy team. Prophecy is a high-end cocktail bar located in the Basement of the historic Hotel Georgia. Through our engaging service, delicious cocktails, and dynamic food program, we look to provide memorable experiences to every guest we host.The right candidate will have 2+ years of...

  • Hospitality Services

    19 hours ago

    Vancouver, British Columbia, Canada Alterra Mountain Company Full time $30,000 - $50,000 per year

    Position Title: Hospitality Services Company Name: The Lodge at Arrow Lakes, a branch of CMH Heli-Skiing & Summer AdventuresPosition Reports to: Hotel ManagerLocation of Work: Nakusp, British ColumbiaJob Status: Day Rate (10-hour day worked as a split shift)FLSA Status: Non-ExemptNumber of Positions: 3Date of Last Review: August 11, 2022Desired Start Date:...

  • Hospitality Services

    6 days ago

    Vancouver, British Columbia, Canada Alterra Mountain Company Full time $30,000 - $60,000 per year

    Position Title: Hospitality Services  Company Name: CMH Heli-Skiing & Summer AdventuresReports To: Lodge ManagerLocation of Work: Various locations in BC (near Revelstoke, Golden, Radium, Nakusp, Valemount)Employee Type: Full-time, seasonal from late-November to late-AprilFLSA Status: Non-ExemptNumber of Positions: 20Date of Last Review: August 11,...

  • Hospitality Assistant

    1 week ago

    Vancouver, British Columbia, Canada Alterra Mountain Company Full time $30,000 - $60,000 per year

    Position Title: Hospitality Assistant  Company Name: CMH Heli-Skiing & Summer AdventuresReports To: Lodge ManagerLocation of Work: Various locations in BC (near Revelstoke, Golden, Radium, Nakusp, Valemount)Employee Type: Full-time, seasonal from late November to late AprilFLSA Status: Non-ExemptNumber of Positions: 20Date of Last Review: August 11,...

  • senior front office host

    6 days ago

    Vancouver, British Columbia, Canada Hyatt Full time $25,300 - $338,600 per year

    SummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:Discounted lodging accommodations...

  • Senior Front Office Host

    6 days ago

    Vancouver, British Columbia, Canada Hyatt Regency Full time $52,000 - $70,000 per year

    Organization- Hyatt Regency VancouverSummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits...