Veterinary Reception, Client Care, Island Animal Hospital

2 weeks ago

Nanaimo BC VS W, Canada VCA Canada Full time $45,000 - $55,000 per year
Veterinary Reception, Client Care
Location: Nanaimo, BC

Island Animal Hospital in Nanaimo, BC is currently welcoming a full-time Veterinary Reception, Client Careto join our team

This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated

  • Create a warm and welcoming environment for our patients and pet parents
  • Ability to answer a multiline phone system and track and book appointments effectively
  • Placing outbound calls to pet parents for follow-up and future appointment bookings
  • Respond and manage email correspondence; clients, referring veterinarians & internal office messages
  • Admitting and discharging pet patients
  • Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
  • Scheduling appointments
  • Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
  • General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
  • Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
  • Previous customer service or front desk experience in hospitality or retail is an asset
  • No experience with animals, no problem, so long as you love pets

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you

  • A caring culture of Wellness and Appreciation
  • Competitive wages and benefits
  • Employer match (5%) group RRSP plan - Planning for your future just got easier with VCA Canada
  • Wellness days, sick days, and vacation time
  • Annual uniform allowance
  • Exceptional career development: there is room to grow here
  • Referral Bonus Rewards
  • E-tools to assist with meditation, better sleep, exercise, and focus
  • Virtual health care (telemedicine) offering quick access to quality care
  • Opportunities to give back in your community through VCA initiatives
  • Generous personal pet care discounts
  • And extra perks like shopping discounts and cool wellness apps

Click "Apply Now"

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

  • Veterinary Assistant, Island Animal Hospital

    1 week ago

    Nanaimo, BC VS W, Canada VCA Canada Full time $45,000 - $55,000 per year

    Veterinary AssistantLocation: Nanaimo, BCIsland Animal Hospital is looking for a full-time Veterinary Assistant to join our team. This position works 40 hours per week on a rotating schedule. The successful candidate will be a believer in the possibilities of high-quality veterinary medicine and patient care, with the expertise and technical know-how to make...

  • Veterinary Technician, RVT, Island Animal Hospital

    8 hours ago

    Nanaimo, BC VS W, Canada VCA Canada Full time $55,500 - $72,000 per year

    Veterinary Technologist or Technician, RVTLocation: Nanaimo, BCEmployment Type: Full TimeIsland Animal Hospital in gorgeous Nanaimo, BC, is looking for a full-time Registered Veterinary Technologist to join our team You will have an opportunity to use your skills to the fullest potential At VCA Canada our RVT's are given the necessary tools and resources to...

  • Emergency Veterinary Receptionist

    5 days ago

    Nanaimo, Canada Central Island Veterinary Emergency Hospital Full time

    Full Job Description We are growing! We have a fantastic opportunity in Nanaimo at, **Central Island Veterinary Emergency Hospital!** We are looking for an experienced and dynamic individual for a receptionist position. We are very flexible in terms of hours. We are a busy 24-hour small animal hospital serving most of Vancouver Island. This is a perfect...

  • Veterinary Receptionist

    1 week ago

    Nanaimo, Canada Mahalo Veterinary Hospital Full time

    **Job description** **General Responsibilities** Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, handling medication requests, over the counter sales, client correspondence, financial transactions, front office, exam room, and reception area...

  • Veterinary Receptionist

    2 weeks ago

    Pemberton, BC, Canada Pemberton Veterinary Hospital Full time $45,000 - $55,000 per year

    Veterinary Receptionist – Pemberton Veterinary HospitalLocation: Pemberton, BCEmployment Type: Full-TimeStart Date: ASAPCompensation: Competitive hourly wage based on experience + benefitsAbout Us:Pemberton Veterinary Hospital is a full-service mixed animal practice proudly serving the Pemberton Valley and surrounding communities. We care for both small...

  • Veterinary Assistant/Receptionist

    1 week ago

    Surrey, BC VS C, Canada APOLLO ANIMAL HOSPITAL Full time $40,000 - $60,000 per year

    OverviewWe are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your ability to multitask and communicate effectively will be...

  • Veterinary Technician, RVT, Island Animal Hospital

    2 days ago

    Nanaimo, Canada VCA Canada Full time

    JOB DESCRIPTION Veterinary Technologist or Technician, RVTLocation: Nanaimo, BCEmployment Type: Full TimeIsland Animal Hospital in gorgeous Nanaimo, BC, is looking for a full-time Registered Veterinary Technologist to join our team! You will have an opportunity to use your skills to the fullest potential! At VCA Canada our RVT’s are given the necessary...

  • Client Care Specialist

    2 weeks ago

    Lower Sackville, NS BC M, Canada Cobequid Animal Hospital Full time $15,000 - $39,520 per year

    Job Title:Customer Care Specialist – ReceptionReports to:Practice ManagerPosition Summary:The Customer Care Receptionist is the first point of contact for clients and patients, providing exceptional service and support at the reception desk. This role is responsible for welcoming clients, managing appointments, handling inquiries, and ensuring a smooth...

  • Veterinary Hospital Manager, Ladysmith Animal Hospital

    3 weeks ago

    Nanaimo, Canada VCA Full time

    Hospital Manager Location: Nanaimo, Vancouver Island, British Columbia Employment Type Part-time position Ladysmith Animal Hospital has an excellent career opportunity for an experienced Veterinary Hospital Manager. Under the guidance of the Regional Director, the successful candidate will supervise and direct staff at an established and growing hospital,...

  • Veterinary Assistant/Technician

    2 weeks ago

    Surrey, BC VS K, Canada Avon Animal Hospital Full time $40,000 - $60,000 per year

    Company OverviewAvon Animal Hospital has been a trusted provider of veterinary services since 2003, dedicated to the health and well-being of animals. Our mission is to deliver compassionate and high-quality care to pets and their owners.SummaryWe are seeking a Veterinary Assistant / Tech to join our team at Avon Animal Hospital in the heart of our...