Quality Control/Assurance Lead Hand

Company Overview

Who we are and what we do?

IMS Innovative Manufacturing Source Inc. is a full-service, Electronics Contract Manufacturing business located in the Foothills Industrial Park in S.E. Calgary. As a leader in the Industry, IMS continues to experience growth and success by hiring skilled team members, and continuously re-evaluating and improving our processes and capabilities.

The IMS team is made up of highly skilled, knowledgeable, and accomplished people from around the world. With an amazing culture and an appreciation for outstanding customer experience, we are changing the world of electronic contract manufacturing. At IMS we build trusted relationships with all stakeholders and have earned a reputation for our innovation, integrity, leadership, safety and uncompromising ethics.

Why Work for IMS?

At IMS, we are proud of the positive work culture that is a blend of a supportive, inclusive, and collaborative environment where employees feel valued, respected and motivated. It prioritizes well-being, open communication, as well as personal and professional growth, leading to increased productivity and job satisfaction.

We are currently looking for a highly skilled Quality Lead Hand to support daily QC/QA operations within our electronics manufacturing environment. This role is perfect for someone who thrives in a hands-on leadership position and is committed to high standards of product quality, accuracy, and compliance.

Position Summary

Reporting to the Quality and Lean Manufacturing Manager, the Quality Lead Hand supports daily operations of the Quality department by providing hands-on leadership, technical guidance, and inspection expertise to QC/QA Inspectors and production teams. This is a working lead role that combines inspection duties, coordination, training, and continuous improvement initiatives.

You will ensure in-process assemblies, and finished electronic products meet defined quality standards, customer requirements, and industry specifications (IPC-A-610, ISO 9001).

Daily Key Responsibilities

• Lead and assign daily tasks for QA Inspectors across all inspection areas.
• Act as the first point of contact for shop-floor quality questions.
• Monitor inspection queues and adjust priorities to support production schedules.
• Support enforcement of QMS procedures, standards, and work instructions.

Inspection & Verification

• Perform and oversee incoming, in-process, and final inspections.
• Inspect PCB assemblies, electronic components, harnesses, and finished goods.
• Verify conformity to IPC-A-610, IPC/WHMA-A-620, drawings, and customer specs.
• Review inspection/test records for accuracy and traceability.
• Assist with root cause analysis, containment, and defect investigation.

Documentation & Reporting

• Record inspection results in Intuitive ERP and digital quality systems.
• Create/update check sheets, quality alerts, and work standards.
• Assist with defect trend reporting, FPY tracking, and supplier quality data.
• Support internal audits and closure of audit findings.

Training & Competency

• Train new QA Inspectors and production staff on inspection methods and IPC standards.
• Provide coaching on workmanship, drawing interpretation, and tool use.
• Support IPC certification/recertification activities.

Continuous Improvement

• Participate in root cause, CAPA, and improvement initiatives.
• Recommend enhancements to inspection methods and quality controls.
• Collaborate with Engineering, Process, and Production teams to resolve issues.

Education & Experience

• Diploma/certificate in Electronics Engineering Technology, QA, or related field (preferred).
• Experience in electronics manufacturing or PCB assembly required.
• Prior lead, senior inspector, or mentorship experience.
• Experience working within ISO 9001:2015 or similar QMS.

Technical Skills

• IPC-A-610 certification required; IPC/WHMA-A-620 or J-STD-001 are assets.
• Strong ability to read drawings, schematics, BOMs, and work instructions.
• Skilled with microscopes, multimeters, calipers, AOI systems, etc.
• ERP experience; Intuitive ERP is an asset.
• Strong Microsoft Office skills (Excel, Word, Outlook).

Soft Skills

• Strong communicator with proven leadership and coaching ability.
• High attention to detail and strong problem-solving skills.
• Excellent time management and cross-department collaboration.
• Ability to stand for long periods and perform microscope work.

Working Conditions

• Manufacturing environment with exposure to standard production chemicals/fumes.
• Lifting up to 25 lbs required.
• Repetitive hand motions and precision work; regular stretching recommended.

What We Offer

• Competitive wages
• Excellent benefit package
• Bonus paid time off during Christmas shut-down and a yearly paid Birthday day off
• Paid vacation time based on years of employment as follows: 4% accrual years 1-3; 6% accrual years 4-7; 8% accrual 8+ years
• Training and skill development opportunities, educational tuition reimbursement
• Supportive team environment and excellent work culture
• Giving back through community outreach and food bank support, and charitable fund raising

Shift: Monday to Friday, 7:00 am - 3:30 pm

Join us at IMS where your expertise will help shape the future of electronics manufacturing. If you are passionate about quality and innovation, we want to hear from you—embark on this exciting journey with us'

Submit your resume through Indeed or on our website at Please include a cover letter outlining relevant experience, why you feel you would be a good fit for IMS, and salary expectations. Salary range has been stated in the posting.

We thank all applicants for their interest — IMS will reach out to qualified candidates to arrange interview times.

Job Type: Full-time

Pay: $27.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Ability to commute/relocate:

• Calgary, AB T2C 2V5: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Data collection and reporting

Education:

• DCS / DEC (preferred)

Experience:

• QA/QC: 3 years (preferred)
• Leadership: 3 years (preferred)

Language:

• English (preferred)

Licence/Certification:

• IPC Certification (preferred)

Work Location: In person