Store Manager

Must be 19+

Are You passionate about cannabis, love customer service, and bring out the best in your employee's abilities? Do you get excited when talking about terpenes, cannabinoids, CBD, CBG…? If that is You, then apply with us today if you enjoy working with customers, have a passion or even experience in the industry, and want to contribute to our carefully crafted culture

About this Position

The Store Manager plays an integral part of the operations and successes of the business. This position requires a people & outcome focused candidate. The Store Manager is responsible for the day-to-day operations of the store including employee management and supervision, scheduling, sales, maintaining inventory, stocking, record keeping and customer service to both employees and customers.

Position Responsibilities

Implement all operational and industry rules, regulations, policies and procedures to advance the company's mission, vision, goals and objectives

• Opening and closing the store, maintaining POS systems, and auditing
• Manage store operational compliances as per regulations
• Manage in-store staffing needs in conjunction with Human Resources, provide input regarding hiring, disciplinary action, advancement, and terminations
• Coach, educate, and inspire employees on an ongoing basis to meet their highest performance level
• Regularly assess staff KPI's to ensure they are being met and conduct performance reviews
• Ensure the safety and satisfaction of staff and store visitors
• Deliver exceptional customer service and address customer questions and concerns
• Guide and direct customers in their cannabis purchasing journey
• Meet and exceed sales goals
• Maintain store displays, visuals, products, signage, and products
• Assist in the development of budgets and sales forecasts; cash management
• Maintain an in-depth knowledge of in-store inventory
• Regular product ordering to maintain inventory in accordance with approved budget
• Manage shipping/receiving process, inventory, and stocking
• Keep up to date with industry changes and product knowledge
• Delivery driving may be required on an as needed basis
• Some travel may be required to service other cannabis store locations, upon request
• Other duties may include, but are not limited to, ensuring cleanliness of the store, good record keeping, special events and promotions, and other ad hoc duties

Qualifications & Requirements

• Must be 19+ years of age
• Valid Selling It Right certification
• Minimum 1 year cannabis retail experience preferred
• 2+ years of retail management experience
• Strong interpersonal skills
• Excellent time management and organization
• Proficiency with Microsoft applications
• Valid Class 5 Drivers License is an asset
• Outside the box problem solving is a plus

We are an equity opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We strive to provide an accessible candidate experience for our prospective employees with diverse abilities. Please let us know if you need any accommodations during the recruitment process.

As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry.

Click here to learn more about us:

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Dental care
• Extended health care
• Store discount

Ability to commute/relocate:

• Victoria, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How many years of Cannabis Retail experience do you have?
• Are you willing to drive the company vehicle for deliveries, where necessary, as part of this position?
• Please rate your cannabis knowledge and broadly explain on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
• Do you have your valid Selling It Right Certification?
• Can you confirm that you are legally entitled to work in Canada?
• If you are from BC or Victoria , please mention your current location.

Experience:

• Retail Management: 2 years (required)

Licence/Certification:

• BC Driver's License (preferred)

Work Location: In person