Water Billing Analyst

Posting Number: TC-26-07

Job Type: Temporary Full-time, up to 11 Months, Union

Salary Range: $32.39 to $38.79 per hour

Posted: Tuesday, January 13, 2026

Application Deadline:Tuesday, January 27, 2026 at 11:59 pm

The Opportunity

The Finance Department provides financial leadership, advice and support to the Corporation and assists with the delivery of Council's Strategic plan through its four essential services: accounting services, corporate finance, procurement and revenue management. The department's main deliverables include the audited financial statements, coordinating the annual business plan and budget, treasury and debt management, procurement administration and support, property tax revenue management, and water and wastewater revenue management.

The Water Billing Analyst creates, examines and analyses various reports and statistical information, initiating investigations, researching and resolving complex customer account issues. Reports are also created and scrutinized for program compliance, metric and planning purposes. Checks and audits data entry records, service/ work order reports and other related information, ensuring accuracy and completeness of water meter assets, billing and customer accounts. Calculates the more difficult billing adjustments resulting from investigations, and verifies data entry accuracy. Administers the water wastewater exemption program by ensuring the completion of the appropriate paperwork by the customer and other departments, adjusts the customer's account accordingly. Prepares and reviews the water wastewater lien listings to transfer the arrears to property tax. Prepares adhoc reports or statistical information as required by other departments. Assists with customer service escalations relating to customer account issues as required.

Our Culture and Qualifications of the Job

Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.

Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.

Education (degree/diploma/certifications)

• Two (2) year College Diploma in Accounting or Business
• Eligibility for and willingness to obtain Municipal Administration Program (MAP) from the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO)

Don't meet the education credentials as outlined above but have years of directly related experience? Please see the City's Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at

• Position Equivalency Code: C

Experience

• Five (5) years of experience performing duties related to the major responsibilities of the position
• Demonstrated experience in a utility billing environment, including three (3) years' experience in customer service

Knowledge/Skill/Ability

• Working knowledge of the following principles and standards: accounting systems and aptitude for business math
• Demonstrated Ability to:
• prioritize and manage multiple tasks
• use of general office equipment and standard office software
• Intermediate skills include: Analytical; Attention to Detail; Customer Service; Interpersonal; Organizational; Problem Solving; Verbal Communication; Written Communication
• Intermediate computer literacy using the following systems and software: billing software; Microsoft Office products
  
  especially excel and word

Conditions of Employment

• Satisfactory Criminal Record Check*

• Please note that this is a requirement of the position for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.

Other Important Information

Location: City Hall, 70 Collier Street, Barrie, Ontario*

• Please note that the City has a Hybrid Work Program Procedure that may allow a hybrid work arrangement for employees who meet the eligibility requirements.

Hours: The normal hours of work are 35 hours per week in accordance with the Collective Agreement.

Wage: This position is within the CUPE Local 2380 Bargaining Unit with the following pay level and 2025 pay range:

• • Pay Level: Level 5
• Yearly Salary: $58,949.80 to $70,597.80
• Hourly Pay Rate: $32.39 to $38.79

What We Offer: This position includes optional enrollment in the OMERS Primary pension plan, prorated paid sick time based on the expected duration of employment and in accordance with the Employment Standards Act, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees.

How to Apply: Click the 'Apply Now' button at the top and/or bottom of the job posting to start the application process. Please note that emailed applications will not be considered.

Why Barrie?

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.

Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.

Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.

The City of Barrie is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness and welcomes applications from qualified individuals of diverse backgrounds. We are committed to providing barrier-free and accessible employment practices and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. If contacted for an employment opportunity, please advise if you require Code-protected accommodation and we will work with you to meet your needs.

The job posting has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties and responsibilities required of employees to do this job. For full position details, please request a copy of the job description by emailing