Revenue Billing Technician

**Posted**:Monday, September 30, 2024**

**Job Number**:PC**-24-60**

**Job Type**:Permanent** Full-time, Union**

**Position Closing Date**:Monday, October 14, 2024** at 11:59pm**

**Choose Barrie**

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.

Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.

Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.

**The Opportunity**

The Finance Department provides financial leadership, advice and support to the Corporation and assists with the delivery of Council’s Strategic plan through its four essential services: accounting services, corporate finance, procurement and revenue management. The department's main deliverables include the audited financial statements, coordinating the annual business plan and budget, treasury and debt management, procurement administration and support, property tax revenue management, and water and wastewater revenue management.

Responsible for the accurate and timely billing of water and wastewater charges for the corporation, the Revenue Billing Technician (Water) prepares and reviews the automated meter reading files for upload directly into the billing software, tests and authenticates the accuracy of the rates and meter readings, and proceeds with creating the water/wastewater bills. This position also investigates and solves any billing exceptions and irregularities, and ensures bills are issued to the customers in a timely, complete and accurate manner, and is responsible for processing and printing the water/wastewater bills, ensuring compliance with the applicable legislation and corporate policies at each step of the process.

The Revenue Billing Technician (Water) provides analytical support for water billing recommendations and changes to procedures or policies, and researches and gathers information related to the billing of water and wastewater charges.

**Our Culture and Qualifications of the Job**

**Corporate Culture**:Your workplace values align with our corporate values of **_Strive, Share and Care_** and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.

**Education **(degree/diploma/certifications)
- Two (2) year College Diploma in Accounting or Business
- Eligibility for and willingness to obtain the Municipal Administration Program (MAP) from the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO)
- Position Equivalency Code: C

**Experience**
- Three (3) years of experience performing duties related to the major responsibilities of the position
- Demonstrated experience in utility billing, with a strong focus in customer service, preferably in a municipal environment

**Knowledge/Skill/Ability**
- General knowledge of accounting principles and practices
- Working knowledge of billing systems and an aptitude for business math
- Demonstrated ability to prioritize and manage multiple tasks, and to use general office equipment and software
- Intermediate skills include Analytical; Attention to Detail; Customer Service; Interpersonal; Organizational; Problem Solving; Verbal and Written Communication
- Intermediate computer literacy using Microsoft Office Suite, particularly Excel and Word

**Conditions of Employment**
- Satisfactory Criminal Record Check*
- Please note that this is a requirement for any new employees to the City of Barrie in accordance with the **Police Record Check Policy**. Existing employees who have met this criteria will be exempt from this requirement.

**Other Important Information**

**Location**: City Hall, 70 Collier Street, Barrie, Ontario*
- Please note that the City has a **Hybrid Work Program Procedure** **in place that may allow for a hybrid work arrangement for employees who meet eligibility requirements.

**Hours**: The normal hours of work are 35 hours per week in accordance with the Collective Agreement

**Wage**: This position is within the CUPE Local 2380 Bargaining Unit with the following pay level and 2024 pay range:

- Pay Level: Level 5 _(Under Review)_
- Yearly Salary: $57,785.00 to $69,214.60
- Hourly Pay Rate: $31.75 to $38.03

**Benefits**: This position includes a comprehensive union benefit plan