Retail Sales Supervisor

Under the direction and supervision of Retail Manager for the Gift Shop & Convenience, the Retail Sales Supervisor is responsible for providing the day-to-day operational supervision and coordination of activities in the Gift Shop, Convenience store and Lobby Vendor Program while promoting profitability and customer satisfaction.

• Responsible to work with the Retail Manager to ensure team work and collaboration for purchasing, inventory control, merchandising, and training of Volunteers.
• Provide assistance and support to store operations as directed by the Retail Manager and as needed.
• Work alongside Volunteers to ensure customer service, engagement and profitability.
• Collaborate with the Manager and Volunteers to achieve sales targets, maintain productivity and ensure effective inventory controls.
• Manage ordering and restocking of convenience store items to ensure consistent product availability
• Use Point of Sale and inventory data to maintain a replenishment process for key items, and collaborate with the Manager on purchasing and inventory controls
• Assist in daily business needs including receiving and ticketing merchandise, resetting the floor and special events as determined by the Manager.
• Follow open and close procedures and daily reporting
• Assist in maintaining organized stockrooms, ensuring store merchandising and products are accounted for and displayed appropriate to optimize sales.
• Assist in annual inventory preparation and process.

• Minimum of 2-5 years of retail experience
• Experience in sales, merchandising, POS systems and customer service
• Strong knowledge of computer programs such as Excel, Word, Point of Sale (POS) systems
• Goal oriented ability to stay focused on creating winning results
• Excellent time management
• Experience working with Volunteers would be a strong asset
• Excellent communications both verbal and written, interpersonal and organizational skills and ability to manage and engage in a volunteer based working environment
• Must be available during operating hours; schedule may vary based on business needs.

Hours: Monday to Sunday; Various rotating 7.5 hour day shifts; , Hours are subject to change based on operational needs)

Salary: $ $22.50 per hour

Date Posted: November 25, 2025

Internal Applicants Due By:  December 2, 2025

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment.  This includes demonstrating compliance with Halton Healthcare's Immunization Policies.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare.  Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

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