Ecommerce Specialist

6 hours ago

Montreal, Quebec, Canada TheHushShop Full time $50,000 - $80,000 per year

Location:
Saint-Laurent, QC  (Hybrid)

Company:
The Hush Shop

About Hush Shop

Hush Shop
is a family-owned fashion house offering a curated world of women's, teens', kids' and baby's apparel with over
25 in-house brands
.

We take pride in creating collections that feel as good as they look, built with care, quality, and a touch of family warmth in every detail.

The Opportunity

As our
Fashion E-Commerce Operations Specialist
, you'll take ownership of the day-to-day operations that keep our online business thriving.

From managing product uploads and creating visuals to handling shipping, customer support, and order audits — you'll be the organized, creative, and tech-savvy force that keeps everything running smoothly.

This is an ideal position for someone who loves fashion and/or technology, and organization, and is ready to grow with a fast-moving company.

What You'll Do

Shipping & Fulfillment

  • Manage daily shipping operations and documentation.
  • Coordinate with carriers, track deliveries, and ensure timely fulfillment.
  • Maintain accurate shipping records and address any logistics issues promptly.

Product & Content Management

  • Upload and update product descriptions, pricing, and photos on Shopify and other platforms and marketplaces.
  • Write product content via AI tools.
  • Use creative and AI tools to generate image renders and product visuals.

Administration

  • Verify and reconcile all orders to ensure accuracy and proper processing.
  • Maintain clean data in our internal systems and Excel reports.

Customer Experience & Communication

  • Oversee customer service via email chat and and social channels.
  • Respond to inquiries, resolve issues, and maintain Hush Shop's warm, professional tone.

Social Media & Brand Presence

  • Manage content scheduling and posting across social channels.
  • Coordinate messaging to align with promotions and new collections.

What We're Looking For

  • 2–4 years of experience in
    e-commerce
    or
    customer service
    , or
    digital content management
    .
  • Strong attention to detail and excellent written communication.
  • Preference for someone with proficiency in
    Excel/Google Sheets
    ,
    Shopify
    , and digital workflow tools.
  • Familiarity with
    AI tools
    for content or image creation (e.g., ChatGPT, Canva, or similar).
  • Experience managing social media accounts or scheduling platforms.
  • Strong organizational skills with the ability to handle multiple tasks efficiently.
  • A proactive, dependable mindset — comfortable taking initiative and ownership.

Why Join Hush Shop

  • Be part of a
    creative, family-owned brand
    built on quality and care.
  • Work directly with senior management and multiple in-house labels.
  • Hybrid or remote flexibility.
  • Opportunity for growth into senior operations or brand management roles.
  • Competitive compensation based on experience.
  • We will train you to become our in-house ecommerce expert
  • Competitive Salary & Compensation Package (Sick days, WFH, Paid Vacation, Health/Dental/Vision Insurance etc.)

How to Apply

Send your
resume and a short cover note
describing why you'd be a great fit to:

  • Subject line:
    Fashion E-Commerce Operations Specialist

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