Senior Security Technician

6 days ago


Hamilton ON LR M, Canada AnswerPlus Inc Full time

Senior Security Technician (Service + Install)

PasWord Protection Services Inc. | Hamilton + Halton + Niagara + Brant + Peel | Full-Time

PasWord Protection Services is hiring a Senior Security Technician to lead high-quality installs, handle complex troubleshooting, and support our team in delivering an exceptional customer experience across residential and commercial sites.

What you'll do

  • Lead installations and servicefor:
  • Intrusion/alarm systems (takeovers, upgrades, troubleshooting)
  • CCTV / IP & analog video systems
  • Video Monitoring Systems
  • Access control Systems
  • Cellular communicators and monitoring-related equipment
  • Diagnose and resolve complex issues efficiently and professionally
  • Complete clean, code-compliant wiring, labeling, testing, and documentation
  • Communicate clearly with customers and train them on system use
  • Support apprentices/junior techs and uphold jobsite quality standards
  • Coordinate with dispatch/project leads to keep jobs moving smoothly

What we're looking for

  • 5+ years experience as a security/alarm technician (residential + commercial)
  • Strong troubleshooting skills and pride in clean workmanship
  • Solid knowledge of low-voltage cabling best practices
  • Comfortable with ladders/lifts and working on active sites
  • Valid driver's license and clean driving record
  • Professional, customer-first attitude

Certifications are a strong asset

  • CFAA (Fire Alarm) or relevant fire experience
  • Working at Heights, WHMIS, First Aid/CPR
  • Lift/Scissor certification
  • Vendor certifications (DSC, Honeywell, Ajax, etc.) are a plus

Bonus skills (nice-to-have)

  • Networking fundamentals (VLANs, port forwarding, PoE switches, VPN basics)
  • Advanced access control experience (multi-door systems, integrations)
  • Experience with ULC environments and documentation standards

What we offer

  • Competitive compensation based on experience
  • Company vehicle
  • Steady pipeline of work across multiple regions
  • A team that values quality, professionalism, and customer experience
  • Growth opportunities into Lead Tech / Project Lead roles

Apply

Email your resume (or a short summary of your experience, certifications, and the systems you've worked on) to with the subject:

"Senior Technician – PasWord"



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