Sales representative Outbound I

WORLDPAC Canada is seeking a Full-Time Outbound Sales Representative – Bolton, ON

Summary of Job Description:

The Sales Representative – Outbound is responsible to primarily develop and implement proficient selling skills while demonstrating specific repetitive competencies in the areas of prospecting, growing, developing and maintaining an active assigned customer account base. This includes effective solicitation of automotive related product across all WORLDPAC car lines to customers for the purpose of developing them into long-term business clients. New account development is an integral part of the job activity and overall position responsibility. The position requires the individual demonstrate the ability to grow sales while consistently improving the quality and performance of assigned customers.

• Achieves assigned performance goals and objectives set by management;
• Manages a finite number of active customers as defined by management;
• Develops new leads by utilizing all available resources, including referrals, web and other electronic media;
• Maximizes current customer potential by using all available resources, including but not limited to CRM contact and data mining tools, purchase analysis to determine growth opportunities, regular contact with owners and key decision makers, VAS (training, etc.), developing and leveraging relationships, periodic field work, maintaining current knowledge of new product and market developments;
• Documents all relevant account activity in the CRM tool or other appropriate areas;
• Represents WORLDPAC in a highly professional manner and in accordance with the company's code of conduct and ethics;
• Maintains a current working knowledge of local markets and tailors sales strategy to customers within these markets;
• Maintains current automotive knowledge and computer technical skills;
• Maintains positive working relationships with territory development managers, branch operations, customer support and other internal departments;
• Prepares a yearly budget for assigned customer base, including new customer development based on customer or market potential;
• Travels periodically based upon customer needs as determined by the immediate supervisor.

Successful Candidate must:

• Have 1-3 years of Extensive automotive parts knowledge - import knowledge a plus;
• Strong telemarketing or customer services experience in areas of new account solicitation and customer development in the automotive aftermarket industry;
• Proficiency in the use of technology tools used to manage and develop new and existing customers, including but not limited to computer hardware and software and on-line resources (internet and intranet and telephone systems);
• Capable of working under pressure and meeting deadlines. Goal oriented with a continual drive to succeed;
• Works with minimal supervision;
• Uses analytical and problem solving skills in a professional manner. Proficient with data entry, including speed and accuracy;
• Communicate effectively with teammates, customers and vendors of the organization. Excellent verbal and written communication skills in English and in a clear articulate manner;
• Ability to solve practical problems and deal with a variety of situations where only limited standardization exists;
• Ability to interpret a variety of instructions in written, oral, diagram or schedule forms;
• You are a self-starter and a team player: solid interpersonal, analytical, and collaborative skills;
• You are reliable - Excellent attendance record;
• Bilingual skills preferred.

WORLDPAC endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruiting and selection process. Please contact WORLDPAC Human Resources at to make a request for reasonable accommodation during any aspect of the recruiting and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.