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Sales Administrator

2 weeks ago

Calgary AB TC T, Canada Collective Waste Solutions Full time

Role Overview

The Sales Administrator is accountable to ensure:

  • Sales contract administration is proactive, well organized and effectively supports sales, operations or financial work.
  • Accurate, timely and complete sales information is entered into and maintained within Trux, the CRM or other tracking applications.
  • Sales quotations and customer interactions are supported with high quality, targeted sales information.
  • Reporting is timely, accurate and effective.

Key Responsibilities:

Sales Information Management

  • Maintain accurate customer data, RFPs, and visit records in CRM systems (CWS/MWM/Bristal); ensure TRUX Customer Master List is current.
  • Organize and control documentation according to procedures, ensuring clear, accessible records for audits, changes, and contract validation.
  • Support management by gathering and analyzing sales information to improve reporting practices.
  • Monitor and process sales team commissions with accuracy and timeliness; resolve discrepancies and enhance tracking systems.
  • Complete contractor pre-qualification applications and evaluate marketing tools to improve effectiveness.

Inside Sales

  • Prepare and deliver quotations for Account Managers in a timely, detailed manner.
  • Manage house accounts, maintain strong customer and broker relationships, and support revenue growth.
  • Ensure subcontractors meet customer account setup and pre-qualification requirements.

Contract Execution & Coordination

  • Review contracts for management approval and administer service level agreements with major clients.
  • Track milestones, renewals, rate adjustments, and contract changes; notify relevant teams in advance.
  • Facilitate effective communication of contract details to internal and external stakeholders.
  • Manage project correspondence, change orders, and ensure continuous improvement of contract administration processes.

Sales Team Support

  • Assist in updating sales staff on policies and procedures; attend sales meetings.
  • Maintain accurate records throughout sales hiring and training, including CRM onboarding.

Candidate Profile – What You Bring:

Qualifications

  • Strong attention to detail and a commitment to accurate data management.
  • Excellent communication skills and ability to collaborate across departments.
  • Proficiency with CRM systems, AI tools, Excel, and reporting platforms.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Proactive mindset with a passion for process improvement and supporting sales operations.

Skills & Experience

  • 1–2 years of experience in sales, customer service, or large contract administration is an asset.
  • Highly comfortable with computer applications, databases, TRUX, spreadsheets, and presentation tools.
  • Strong organizational skills with the ability to support diverse stakeholders.
  • Effective problem-solving, conflict resolution, and teamwork under pressure.
  • Proven customer service capability and consistent delivery of high-quality results.
  • Demonstrated professionalism and a strong track record of reliability and performance.

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Calgary, AB T2C 4T3: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have experience using TRUX, databases, and spreadsheets?
  • This role may require a background check. Are you willing to proceed if required?

Experience:

  • Contract Administration: 1 year (preferred)

Work Location: In person